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Perceived managerial sincerity, feedback-seeking orientation and motivation among front-line employees of a service organization
Paswan, Audhesh K.; Pelton, Lou E.; True, Sheb L. - In: The journal of services marketing 19 (2005) 1, pp. 3-12
Persistent link: https://www.econbiz.de/10007099266
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Marketing channels : a relationship management approach
Pelton, Lou E.; Strutton, David; Lumpkin, James R. - 1997
Persistent link: https://www.econbiz.de/10004325469
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Sex differences in ingratiatory behavior : An investigation of influence tactics in the salesperson-customer dyad
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of Business Research 34 (1995) 1, pp. 35-45
Persistent link: https://www.econbiz.de/10005477696
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Psychological climate in franchising system channels and franchisor-franchisee solidarity
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of Business Research 34 (1995) 2, pp. 81-91
Persistent link: https://www.econbiz.de/10005474038
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How consumers may justify inappropriate behavior in market settings: An application on the techniques of neutralization
Strutton, David; Vitell, Scott J.; Pelton, Lou E. - In: Journal of Business Research 30 (1994) 3, pp. 253-260
Persistent link: https://www.econbiz.de/10005474112
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Effects of Ingratiation on Lateral Relationship Quality within Sales Team Settings
Strutton, David; Pelton, Lou E. - In: Journal of Business Research 43 (1998) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10005474147
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Effects of Ingratiation on Lateral Relationship Quality within Sales Team Settings
Strutton, David; Pelton, Lou E. - In: Journal of business research : JBR 43 (1998) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10006732841
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Psychological Climate in Franchising System Channels and Franchisor-Franchisee Solidarity
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of business research : JBR 34 (1995) 2, pp. 81-92
Persistent link: https://www.econbiz.de/10006740983
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Sex Differences in Ingratiatory Behavior: An Investigation of Influence Tactics in the Salesperson-Customer Dyad
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of business research : JBR 34 (1995) 1, pp. 35-46
Persistent link: https://www.econbiz.de/10006741443
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How Consumers May Justify Inappropriate Behavior in Market Settings: An Application on the Techniques of Neutralization
Strutton, David; Vitell, Scott J.; Pelton, Lou E. - In: Journal of business research : JBR 30 (1994) 3, pp. 253-260
Persistent link: https://www.econbiz.de/10006744779