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~person:"Furrer, Olivier"
~subject:"Beziehungsmarketing"
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Furrer, Olivier
Bruhn, Manfred
10
Stauss, Bernd
10
Edvardsson, Bo
7
Gustafsson, Anders
6
Jaakkola, Elina
6
McColl-Kennedy, Janet R.
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The journal of services marketing
2
The service industries journal
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ECONIS (ZBW)
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The interplay between physical and social servicescape : investigating negative CCI
Furrer, Olivier
;
Landry, Mikèle
;
Baillod, Chloé
; …
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 732-745
Persistent link: https://www.econbiz.de/10014314405
Saved in:
2
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
3
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
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