//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Grewal, Dhruv"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
THE SElKATSUSHA AND THE FIGHT...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Consumer behaviour
60
Konsumentenverhalten
60
Einzelhandel
23
Retail trade
23
Beziehungsmarketing
13
Relationship marketing
13
Ladengestaltung
9
Preismanagement
9
Pricing strategy
9
Store design
9
Internet marketing
7
Online-Marketing
7
USA
7
United States
7
Dienstleistungsqualität
6
Service quality
6
Advertising effects
5
Emotion
5
Preis
5
Price
5
Social Web
5
Social web
5
Werbewirkung
5
Customer satisfaction
4
Einzelhandelspreis
4
Food retailing
4
Lebensmitteleinzelhandel
4
Meta-Analyse
4
Meta-analysis
4
Online retailing
4
Online-Handel
4
Retail price
4
Theorie
4
Theory
4
Brand management
3
Cognition
3
Garantie
3
Kognition
3
Markenführung
3
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
Language
All
English
4
Author
All
Grewal, Dhruv
Han, Heesup
54
Mattila, Anna S.
24
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
15
Prayag, Girish
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Prybutok, Victor R.
11
Söderlund, Magnus
11
Wu, Luorong
11
Barnes, Donald C.
10
Gustafsson, Anders
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Ahn, Jiseon
9
Aksoy, Lerzan
9
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Liu, Chih-Hsing
9
Qu, Hailin
9
Ryu, Kisang
9
Sreejesh, S.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
Gursoy, Dogan
8
Khan, Imran
8
Lee, Sanghyeop
8
Miao, Li
8
Molinillo, Sebastian
8
Park, Jungkun
8
more ...
less ...
Published in...
All
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing research
1
Journal of retailing
1
MSI reports : working paper series
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Do satisfied customers buy more? : Report No. 05-114
Seiders, Kathleen
;
Voss, Glenn B.
;
Grewal, Dhruv
; …
- In:
MSI reports : working paper series
(
2005
)
3
,
pp. 85-106
Persistent link: https://www.econbiz.de/10003201755
Saved in:
2
Face forward: how employees' digital presence on service websites affects customer perceptions of website and employee service quality
Herhausen, Dennis
;
Emrich, Oliver
;
Grewal, Dhruv
; …
- In:
Journal of marketing research
57
(
2020
)
5
,
pp. 917-936
Persistent link: https://www.econbiz.de/10012271989
Saved in:
3
Frontline cyborgs at your service : how human enhancement technologies affect customer experiences in retail, sales, and service settings
Grewal, Dhruv
;
Kroschke, Mirja
;
Mende, Martin
; …
- In:
Journal of interactive marketing : a quarterly …
51
(
2020
),
pp. 9-25
Persistent link: https://www.econbiz.de/10012299803
Saved in:
4
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->