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Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015), pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
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A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus; Liu, Xianwei; Law, Chun Hung Roberts - In: International journal of hospitality management 48 (2015), pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
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Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming; Vu, Huy Quan; Li, Gang; Law, Chun Hung … - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
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Multilevel analysis of the relationship between type of travel, online ratings, and management response : empirical evidence from international upscale hotels
Liang, Sai; Schuckert, Markus; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 34 (2017) 1/3, pp. 239-256
Persistent link: https://www.econbiz.de/10011669972
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Experiencing P2P accommodations : anecdotes from Chinese customers
Lyu, Jing; Li, Mimi; Law, Chun Hung Roberts - In: International journal of hospitality management 77 (2019), pp. 323-332
Persistent link: https://www.econbiz.de/10011988585
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Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
Sun, Sunny; Law, Chun Hung Roberts; Schuckert, Markus - In: International journal of hospitality management 84 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012146206