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Moderating effects of product heterogeneity between online word-of-mouth and hotel sales
Lu, Qi; Ye, Qiang; Law, Rob - In: Journal of electronic commerce research : JECR 15 (2014) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10010348272
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The impact of online user reviews on hotel room sales
Ye, Qiang; Law, Rob; Gu, Bin - In: International journal of hospitality management 28 (2009) 1, pp. 180-182
Persistent link: https://www.econbiz.de/10003799073
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"Do we believe in TripAdvisor?" : examining credibility perceptions and online travelers' attitude toward using user-generated content
Ayeh, Julian K.; Au, Norman; Law, Rob - In: Journal of travel research : a quarterly publication of … 52 (2013) 4, pp. 437-452
Persistent link: https://www.econbiz.de/10009767236
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Towards an understanding of online travellers' acceptance of consumer-generated media for travel planning : integrating technology acceptance and source credibility factors
Ayeh, Julian K.; Au, Norman; Law, Rob - In: Information and communication technologies in tourism …, (pp. 254-267). 2013
Persistent link: https://www.econbiz.de/10009755620
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The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang; Li, Huiying; Wang, Zhisheng; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 1, pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
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The impact of e-word-of-mouth on the online popularity of restaurants : a comparison of consumer reviews and editor reviews
Zhang, Ziqiong; Ye, Qiang; Law, Rob; Yijun, Li - In: International journal of hospitality management 29 (2010) 4, pp. 694-700
Persistent link: https://www.econbiz.de/10008758172
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Helpful reviewers in TripAdvisor, an online travel community
Lee, Hee Andy; Law, Rob; Murphy, Jamie - In: Journal of travel and tourism marketing 28 (2011) 7/8, pp. 675-688
Persistent link: https://www.econbiz.de/10009411378
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A behavioral analysis of web sharers and browsers in Hong Kong using targeted association rule mining
Rong, Jia; Vu, Huy Quan; Law, Rob; Li, Gang - In: Tourism management : research, policies, practice 33 (2012) 4, pp. 731-740
Persistent link: https://www.econbiz.de/10009510098
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Feature extraction of travel destinations from online Chinese-language customer reviews
Ye, Qiang; Law, Rob; Li, Shi; Yijun, Li - In: International journal of services technology and management 15 (2011) 1/2, pp. 106-118
Persistent link: https://www.econbiz.de/10008986875