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Facilitating performance measurement and management through digital business strategy
Holopainen, Mira; Saunila, Minna; Ukko, Juhani - In: Measuring business excellence 27 (2023) 2, pp. 246-260
Persistent link: https://www.econbiz.de/10014291895
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Designing a performance measurement system for university-public organisation collaboration
Rantala, Tero; Ukko, Juhani; Rantanen, Hannu - In: International journal of public sector performance … 4 (2018) 3, pp. 349-372
Persistent link: https://www.econbiz.de/10011957853
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A framework for a customer approach to performance measurement in a service context
Ukko, Juhani; Pekkola, Sanna - In: International journal of services and operations management 22 (2015) 2, pp. 210-220
Persistent link: https://www.econbiz.de/10011522569
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Managing performance and learning through reflective practices
Saunila, Minna; Tikkamäki, Kati; Ukko, Juhani - In: Journal of organizational effectiveness : people and … 2 (2015) 4, pp. 370-390
Persistent link: https://www.econbiz.de/10011456735
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Designing a performance measurement system for collaborative network
Pekkola, Sanna; Ukko, Juhani - In: International journal of operations & production … 36 (2016) 11, pp. 1410-1434
Persistent link: https://www.econbiz.de/10011628662
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Understanding the practice of performance measurement in industrial collaboration : From design to implementation
Ukko, Juhani; Saunila, Minna - In: Journal of purchasing and supply management 26 (2020) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10012174022
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Comprehensive performance measurement and management : innovativeness and performance through reflective practice
Ukko, Juhani; Hildén, Sanna; Saunila, Minna; … - In: Journal of accounting & organizational change 13 (2017) 3, pp. 425-448
Persistent link: https://www.econbiz.de/10011799077
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Reflective practice as a determinant of performance outcomes in services
Saunila, Minna; Ukko, Juhani - In: International journal of quality and service sciences 7 (2015) 4, pp. 392-403
Persistent link: https://www.econbiz.de/10011448202
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Defining and measuring productivity and the public sector : managerial perceptions
Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International journal of public sector management : IJPSM 23 (2010) 3, pp. 300-320
Persistent link: https://www.econbiz.de/10008698662
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Defining and measuring productivity in the public sector: managerial perceptions
Linna, Paula; Pekkola, Sanna; Ukko, Juhani; Melkas, Helinä - In: International journal of public sector management : IJPSM 23 (2010) 5, pp. 479-499
Persistent link: https://www.econbiz.de/10008653922