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The customer contact approach...
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Business process management
11
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Lieferkette
9
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9
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9
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8
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Chase, Richard B.
37
Jacobs, F. Robert
10
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6
Dasu, Sriram
5
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2
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2
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1
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ECONIS (ZBW)
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3
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Management uses of work physiology
Chase, Richard B.
- In:
California management review
10
(
1967
)
2
,
pp. 91-94
Persistent link: https://www.econbiz.de/10001995463
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2
Production system termination : a framework for analysis and some suggestions for the P. C. manager
Chase, Richard B.
- In:
Production and inventory management : journal of the …
15
(
1974
)
4
,
pp. 12-18
Persistent link: https://www.econbiz.de/10001995474
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3
Some tried and true approaches to improve manufacturing productivity
Chase, Richard B.
- In:
Journal of contemporary business
10
(
1981
)
2
,
pp. 33-44
Persistent link: https://www.econbiz.de/10001995481
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4
Strategic considerations in assembly-line selection
Chase, Richard B.
- In:
California management review
18
(
1975
)
1
,
pp. 17-23
Persistent link: https://www.econbiz.de/10001995485
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5
Revisiting "where does the customer fit in a service operation?" : background and future development of contact theory
Chase, Richard B.
-
2010
Persistent link: https://www.econbiz.de/10003968677
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6
The customers contact approach to services: theoretical bases and practical extensions
Chase, Richard B.
- In:
Operations research
29
(
1981
)
4
,
pp. 698-706
Persistent link: https://www.econbiz.de/10003512934
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7
Production and operations management : a life cycle approach
Chase, Richard B.
;
Aquilano, Nicholas J.
-
1985
-
4. ed
Persistent link: https://www.econbiz.de/10000697396
Saved in:
8
Operations management : a field rediscovered
Chase, Richard B.
- In:
Journal of management : JOM
13
(
1987
)
2
,
pp. 351-366
Persistent link: https://www.econbiz.de/10001044186
Saved in:
9
Wie erlebt der Kunde Ihren Service?
Chase, Richard B.
;
Dasu, Sriram
- In:
Harvard-Business-Manager : das Wissen der Besten
23
(
2001
)
6
,
pp. 88-94
Persistent link: https://www.econbiz.de/10001632152
Saved in:
10
Fundamentals of operations management
Davis, Mark M.
;
Aquilano, Nicholas J.
;
Chase, Richard B.
-
1999
-
3rd ed
Persistent link: https://www.econbiz.de/10000647370
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