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Experience, Service Operations...
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Theorie
22
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22
Lieferkette
21
Supply chain
21
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20
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20
Dienstleistungssektor
19
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19
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15
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15
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13
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13
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101
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Chase, Richard B.
38
Voss, Christopher A.
38
Roth, Aleda V.
31
Jacobs, F. Robert
10
Voss, Chris
8
Aquilano, Nicholas J.
6
Dasu, Sriram
5
Gray, John V.
5
Sousa, Rui
5
Zhao, Xiande
5
Hsuan Mikkola, Juliana
4
Akkermans, Henk
3
Balasubramanian, Sridhar
3
Bowen, David E.
3
Dul, Jan
3
Goertz, Gary
3
Hak, Tony
3
Oliveira, Pedro
3
Siemsen, Enno
3
Tomlin, Brian
3
Anand, Gopesh
2
Bask, Anu
2
Blackmon, Kate
2
Brax, Saara A.
2
Davis, Mark M.
2
Fredendall, Lawrence D.
2
Huang, Xiaowen
2
Lee, Hau Leung
2
Li, Xiang
2
Menor, Larry J.
2
Ostrom, Amy L.
2
Paiva, Ely Laureano
2
Parasuraman, A.
2
Robertson, Thomas S.
2
Rosenzweig, Eve D.
2
Shockley, Jeff
2
Wang, Qiang
2
Wünderlich, Nancy V.
2
Zomerdijk, Leonieke G.
2
Andreassen, Tor W.
1
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IFS (Conferences) Ltd. <Kempston>
1
International Conference on Just-in-Time Manufacturing <2, 1987, London>
1
International Conference on Just-in-Time Manufacturing <4, 1989, London>
1
MacGraw-Hill Book Co. <New York, NY>
1
Redline Verlag
1
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Journal of operations management
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Production and operations management : an international journal of the Production and Operations Management Society
6
California management review
3
Decision sciences : DS
3
Journal of service management
3
Journal of service research : JSR
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
The McGraw-Hill/Irwin series / Operations and decision sciences
3
International journal of production economics
2
International manufacturing strategies : context, content and change
2
Manufacturing & service operations management : M & SOM
2
A journey through manufacturing and supply chain strategy research : a tribute to Professor Gianluca Spina
1
Business quarterly
1
ERIM report series research in management
1
Handbook of research on enterprise systems
1
Handbook of service science ; [Vol. 1]
1
Harvard-Business-Manager : das Wissen der Besten
1
IEEE transactions on engineering management : EM
1
Innovation, knowledge and operations improvement
1
International journal of technology management : IJTM
1
International trends in manufacturing technology
1
Irwin series in quantitatives analysis for business
1
Irwin/McGraw-Hill series in operations and decision sciences
1
Journal of business research : JBR
1
Journal of contemporary business
1
Journal of engineering and technology management : JET-M
1
Journal of knowledge management
1
Journal of management : JOM
1
Journal of service research
1
London Business School journal
1
MIT sloan management review
1
MSU business topics
1
Mainstreaming corporate responsibility
1
Marketing management and the Indian economy
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McGraw-Hill/Irwin series : Operations and decision sciences
1
Operations and decision sciences
1
Operations management ; Vol. 1
1
Operations research
1
Production and inventory management : journal of the American Production and Inventory Control Society, APICS
1
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ECONIS (ZBW)
OLC EcoSci
84
Other ZBW resources
38
USB Cologne (EcoSocSci)
20
RePEc
19
BASE
5
USB Cologne (business full texts)
1
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1
Experience, service operations strategy, and services as destinations: foundations and exploratory investigation
Voss, Chris
;
Roth, Aleda V.
;
Chase, Richard B.
- In:
Production and operations management : an international …
17
(
2008
)
3
,
pp. 247-266
Persistent link: https://www.econbiz.de/10003737949
Saved in:
2
The customer contact approach to services : theoretical bases and practical extensions
Chase, Richard B.
-
2003
Persistent link: https://www.econbiz.de/10001797858
Saved in:
3
Management uses of work physiology
Chase, Richard B.
- In:
California management review
10
(
1967
)
2
,
pp. 91-94
Persistent link: https://www.econbiz.de/10001995463
Saved in:
4
Production system termination : a framework for analysis and some suggestions for the P. C. manager
Chase, Richard B.
- In:
Production and inventory management : journal of the …
15
(
1974
)
4
,
pp. 12-18
Persistent link: https://www.econbiz.de/10001995474
Saved in:
5
Some tried and true approaches to improve manufacturing productivity
Chase, Richard B.
- In:
Journal of contemporary business
10
(
1981
)
2
,
pp. 33-44
Persistent link: https://www.econbiz.de/10001995481
Saved in:
6
Strategic considerations in assembly-line selection
Chase, Richard B.
- In:
California management review
18
(
1975
)
1
,
pp. 17-23
Persistent link: https://www.econbiz.de/10001995485
Saved in:
7
Revisiting "where does the customer fit in a service operation?" : background and future development of contact theory
Chase, Richard B.
-
2010
Persistent link: https://www.econbiz.de/10003968677
Saved in:
8
The customers contact approach to services: theoretical bases and practical extensions
Chase, Richard B.
- In:
Operations research
29
(
1981
)
4
,
pp. 698-706
Persistent link: https://www.econbiz.de/10003512934
Saved in:
9
Development of specific indices for measuring inflation
Voss, Chris
- In:
Business quarterly
40
(
1975
)
4
,
pp. 51-56
Persistent link: https://www.econbiz.de/10002991618
Saved in:
10
Regional trading blocs and manufacturing strategies in the European Union, Mercosur, and NAFTA
Voss, Christopher A.
- In:
International manufacturing strategies : context, …
,
(pp. 295-311)
.
2011
Persistent link: https://www.econbiz.de/10009129899
Saved in:
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