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Adolescent influence in family purchase decision : an update and cross-national extension

Wang, Sijun; Holloway, Betsy B.; Beatty, Sharon E.; … - In: Journal of business research : JBR 60 (2007) 11, pp. 1117-1124

Persistent link: https://www.econbiz.de/10003560603

A model of adolescents' online consumer self-efficacy (OCSE)

Hill, William W.; Beatty, Sharon E. - In: Journal of business research : JBR 64 (2011) 10, pp. 1025-1033

Persistent link: https://www.econbiz.de/10009270604

Employees’ decision making in the face of customers’ fuzzy return requests

Wang, Sijun; Beatty, Sharon E.; Liu, Jeanny - In: Journal of marketing 76 (2012) 6, pp. 69-86

Persistent link: https://www.econbiz.de/10009670264

Betrayal? : relationship quality implications in service recovery

Holloway, Betsy Bugg; Wang, Sijun; Beatty, Sharon E. - In: The journal of services marketing 23 (2009) 6, pp. 385-396

Persistent link: https://www.econbiz.de/10009525724

Congruity's role in website attitude formation

Wang, Sijun; Beatty, Sharon E.; Mothersbaugh, David L. - In: Journal of business research : JBR 62 (2009) 6, pp. 609-615

Persistent link: https://www.econbiz.de/10003854663

Frontline service employee compliance with customer special requests

Beatty, Sharon E.; Ogilvie, Jessica; Northington, … - In: Journal of service research : JSR 19 (2016) 2, pp. 158-173

Persistent link: https://www.econbiz.de/10011485432

The effect of online versus offline retailer-brand image incongruity on the flow experience

Landers, V. Myles; Beatty, Sharon E.; Wang, Sijun; … - In: Journal of marketing theory and practice 23 (2015) 4, pp. 370-387

Persistent link: https://www.econbiz.de/10011340226

Disclosure antecedents in an online service context : the role of sensitivity of information

Mothersbaugh, David L.; Foxx, William K.; Beatty, Sharon E. - In: Journal of service research : JSR 15 (2012) 1, pp. 76-98

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NEPA's effect on the consideration of alternatives : a crucial test

Hill, William W.; Ortolano, Leonard - In: Natural resources journal 18 (1978) 2, pp. 285-311

Persistent link: https://www.econbiz.de/10002841639

A Segmentation Study of Beach Rental-by-Owner Online Inquiring Customers

Hill, William W. - 2011

In recent years, with the movement of vacation planning to the online setting, a segment that has emerged is the vacation rental-by-owner lodging market. Vacation property owners are now often renting their property on their own through the virtual marketplace. Accordingly, this study proposes...

Persistent link: https://www.econbiz.de/10014184143