Narrow search
Showing 1 - 10 of 52
Cover Image
Six Sigma, organizational learning and innovation : an integration and empirical examination
Sony, Michael; Naik, Subhash - In: International journal of quality & reliability management 29 (2012) 8, pp. 915-936
Persistent link: https://www.econbiz.de/10009667814
Cover Image
Lean Six Sigma and social performance : a review and synthesis of current evidence
Sony, Michael; Naik, Subhash; Antony, Jiju - In: Quality management journal : QMJ 27 (2020) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10012308926
Cover Image
An empirical study into the reasons for failure of sustaining operational excellence initiatives in organizations
Antony, Jiju; Sony, Michael; McDermott, Olivia; … - In: The TQM journal : the international review of … 35 (2023) 7, pp. 1569-1587
Persistent link: https://www.econbiz.de/10014380860
Cover Image
A study on Ishikawa's original basic tools of quality control in healthcare
McDermott, Olivia; Antony, Jiju; Sony, Michael; Rosa, Angelo - In: The TQM journal : the international review of … 35 (2023) 7, pp. 1686-1705
Persistent link: https://www.econbiz.de/10014380872
Cover Image
A global study on applicability of ISO 18404:2015 for SMEs : an exploratory qualitative study
Antony, Jiju; Swarnakar, Vikas; Salentijn, Willem; … - In: The TQM journal : the international review of … 35 (2023) 7, pp. 1917-1934
Persistent link: https://www.econbiz.de/10014380890
Cover Image
The implementation of Lean Six Sigma for the optimization of robotic process automation systems in financial service operations
Lameijer, Bart; Vries, Elizabeth S. L. de; Antony, Jiju; … - In: Business process management journal 30 (2024) 8, pp. 232-259
Persistent link: https://www.econbiz.de/10015324516
Cover Image
Mapping the terrain for the Lean Supply Chain 4.0
McDermott, Olivia; Antony, Jiju; Sony, Michael; … - In: The international journal of logistics management 35 (2024) 5, pp. 1483-1499
Persistent link: https://www.econbiz.de/10015162752
Cover Image
The dimensions of frontline employee adaptability in power sector : a grounded theory approach
Sony, Michael; Mekoth, Nandakumar - In: International journal of energy sector management : IJESM 8 (2014) 2, pp. 240-258
Persistent link: https://www.econbiz.de/10010379387
Cover Image
A typology for frontline employee adaptability to gain insights in service customisation : a viewpoint
Sony, Michael; Mekoth, Nandakumar - In: International journal of services and operations management 12 (2012) 4, pp. 490-508
Persistent link: https://www.econbiz.de/10009576342
Cover Image
FLE adaptability in high contact and high customisable services : theoretical underpinnings and conceptual model
Sony, Michael; Mekoth, Nandakumar - In: International journal of services and operations management 19 (2014) 1, pp. 49-82
Persistent link: https://www.econbiz.de/10010474492