FLE adaptability in high contact and high customisable services : theoretical underpinnings and conceptual model
Michael Sony; Nandakumar Mekoth
| Year of publication: |
2014
|
|---|---|
| Authors: | Sony, Michael ; Mekoth, Nandakumar |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 19.2014, 1, p. 49-82
|
| Subject: | FLE work performance | FLE adaptability | high contact services | customisable services | conceptual model of adaptability | job satisfaction | Arbeitszufriedenheit | Job satisfaction | Arbeitsleistung | Job performance | Dienstleistung | Services | Theorie | Theory | Dienstleistungssektor | Service industry |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010474492