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Hopkins, Christopher D.
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ECONIS (ZBW)
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1
Investigating the portrayal and influence of sustainability claims in an environmental advertising context
Cummins, Shannon
;
Reilly, Timothy M.
;
Carlson, Les
; …
- In:
Journal of macromarketing : examining the interactions …
34
(
2014
)
3
,
pp. 332-348
Persistent link: https://www.econbiz.de/10010402635
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2
The Frontiers in Service Conference : a 20-year retrospective
Dorsch, Michael J.
;
Fisk, Raymond P.
;
Grove, Stephen J.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 477-494
Persistent link: https://www.econbiz.de/10010379354
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3
Spectator rage as the dark side of engaging sport fans : implications for services marketers
Grove, Stephen J.
;
Pickett, Gregory M.
;
Jones, Scott A.
; …
- In:
Journal of service research : JSR
15
(
2012
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009521634
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4
The impact of improvisation training on service employees in a European airline : a case study
Daly, Aidan
;
Grove, Stephen J.
;
Dorsch, Michael J.
; …
- In:
European journal of marketing : EJM
43
(
2009
)
3/4
,
pp. 459-472
Persistent link: https://www.econbiz.de/10009525859
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5
Bridging the academia-practitioner divide : the case of "service theater"
Daly, Aidan
;
Baron, Steve
;
Dorsch, Michael J.
;
Fisk, …
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 580-594
Persistent link: https://www.econbiz.de/10010434578
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6
Green services and the quest for sustainable environment : chasing a holy grail
Dorsch, Michael J.
;
Kilbourne, William E.
;
Grove, Stephen J.
- In:
The Routledge handbook of service research insights and …
,
(pp. 443-461)
.
2020
Persistent link: https://www.econbiz.de/10012238692
Saved in:
7
Designing the e-servicescape : implications for online retailers
Hopkins, Christopher D.
;
Grove, Stephen J.
;
Raymond, …
- In:
Journal of internet commerce
8
(
2009
)
1/2
,
pp. 23-43
Persistent link: https://www.econbiz.de/10003926386
Saved in:
8
A "perfect vision" for 2020 : editorial
Hopkins, Christopher D.
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
1
,
pp. 1-2
Persistent link: https://www.econbiz.de/10012181632
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9
The institutional foundations of materialism in Western societies : a conceptualization and empirical test
Kilbourne, William E.
;
Dorsch, Michael J.
;
McDonagh, Pierre
- In:
Journal of macromarketing : examining the interactions …
29
(
2009
)
3
,
pp. 259-278
Persistent link: https://www.econbiz.de/10003893477
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10
Recall of autobiographical memory : a longitudinal analysis of franchisee experts
Grünhagen, Marko
;
Dorsch, Michael J.
;
Wollan, Melody L.
- In:
International entrepreneurship and management journal
4
(
2008
)
1
,
pp. 19-33
Persistent link: https://www.econbiz.de/10003666261
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