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Combination models : an international comparison
Sharma, Sonal - In: Mudra : journal of finance and accounting 11 (2024) 2, pp. 119-140
Persistent link: https://www.econbiz.de/10015325974
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Testing the performance of Black and Scholes pricing model in the Indian options market
Sharma, Sonal - In: Mudra : journal of finance and accounting 5 (2018) 1, pp. 18-34
Persistent link: https://www.econbiz.de/10011981105
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A conceptual framework for the service recovery paradox
Krishna, Anupam; Dangayach, G. S.; Jain, Rakesh - In: The marketing review 11 (2011) 1, pp. 41-56
Persistent link: https://www.econbiz.de/10009233542
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Service failure magnitude and paradox : a banking perspective
Singhal, Shuchi; Krishna, Anupam; Lazarus, Davis - In: Journal of relationship marketing : innovations & … 12 (2013) 3, pp. 191-203
Persistent link: https://www.econbiz.de/10010209887
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Service failures and recovery : the cultural perspective
Krishna, Anupam; Dangayach, G. S.; Jain, Rakesh - In: International journal of Indian culture and business … 6 (2013) 3, pp. 351-361
Persistent link: https://www.econbiz.de/10009741839
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Co-creation willingness matrix and capability continuum for classification and scaling of services
Lazarus, Davis; Krishna, Anupam; Dhaka, Sunishtha - In: Journal of global marketing 27 (2014) 4, pp. 213-225
Persistent link: https://www.econbiz.de/10010408321