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Transformative hospitality services : a conceptualization and development of organizational dimensions

Gallan, Andrew S.; Kabadayi, Sertan; Ali, Faizan; … - In: Journal of business research : JBR 134 (2021), pp. 171-183

Persistent link: https://www.econbiz.de/10012643724

Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape

He, Zeya; Wu, Luorong; Li, Xiang - In: Journal of service management 34 (2023) 4, pp. 657-695

Persistent link: https://www.econbiz.de/10014338199

Diversity and inclusion in hospitality and tourism : guest editorial

Yang, Wan; Madera, Juan M.; Xu, Shi; Wu, Luorong; Ma, Emily - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3737-3742

Persistent link: https://www.econbiz.de/10014429845

Diversity and inclusion in hospitality and tourism : bridging the gap between employee and customer perspectives

Madera, Juan M.; Yang, Wan; Wu, Luorong; Ma, Emily; Xu, Shi - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3972-3989

Persistent link: https://www.econbiz.de/10014429888

Special issue: diversity and inclusion in hospitality and tourism

Yang, Wan (ed.); Madera, Juan M. (ed.); Xu, Shi (ed.); … - 2023

Persistent link: https://www.econbiz.de/10014429928

Unlocking the transformative power of hospitality and tourism experiences : towards theoretical syntheses and research agenda

Wu, Luorong; Fan, Alei; Hou, Yuansi; Wei, Wei - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 8, pp. 1316-1334

Persistent link: https://www.econbiz.de/10015192563

Special issue: hospitality & tourism experience

Wu, Luorong (ed.); Fan, Alei (ed.); Hou, Yuansi (ed.); … - 2024

Persistent link: https://www.econbiz.de/10015192928

Editorial: harnessing the experience capital of the hospitality and tourism industry

Wu, Luorong; Fan, Alei; Hou, Yuansi; Wei, Wei - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 1, pp. 211-213

Persistent link: https://www.econbiz.de/10015193162

How and why commitment-focused hospitality employee recognitions attract growth-minded job seekers : an inspiration theory perspective

Wang, Peihao; Wu, Luorong; McGinley, Sean - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 3, pp. 513-528

Persistent link: https://www.econbiz.de/10015193358

Healing the pain : does COVID-19 isolation drive intentions to seek travel and hospitality experiences?

Lu, Lu; Lee, Lindsey; Wu, Luorong; Li, Xiang - In: Journal of hospitality marketing & management 31 (2022) 5, pp. 620-639

Persistent link: https://www.econbiz.de/10013327194

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