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Case study analysis of Six Sig...
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Chakraborty, Ayon
21
Antony, Jiju
7
Tan, Kay Chuan
6
Vashishth, Abhishek
4
Lizarelli, Fabiane Letícia
3
Bhat, Shreeranga
2
Carneiro, Matheus Borges
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Chai, Kah Hin
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Jayaraman, Raja
2
Jin, Dayu
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2
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Budhwar, Pawan
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Chakrabarty, Ayon
1
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International journal of quality & reliability management
4
International journal of process management and benchmarking : IJPMB
3
Managing service quality : MSQ ; an international journal
3
The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence
2
Asia Pacific financial markets
1
Asia Pacific journal of marketing and logistics
1
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E-manufacturing and E-service strategies in contemporary organizations
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Journal of business research : JBR
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Managing the Asian Century
1
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Case study analysis of Six Sigma implementation in service organisations
Chakraborty, Ayon
;
Tan, Kay Chuan
- In:
Business process management journal
18
(
2012
)
6
,
pp. 992-1019
Persistent link: https://www.econbiz.de/10009684771
Saved in:
2
An empirical study into the use of 7 quality control tools in higher education institutions (HEIs)
Mathur, Swati
;
Antony, Jiju
;
McDermott, Olivia
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1777-1798
Persistent link: https://www.econbiz.de/10014380880
Saved in:
3
Transforming sustainability of Indian small and medium-sized enterprises through circular economy adoption
Nudurupati, Sai Sudhakar
;
Budhwar, Pawan
;
Pappu, Raja Phani
- In:
Journal of business research : JBR
149
(
2022
),
pp. 250-269
Persistent link: https://www.econbiz.de/10013325605
Saved in:
4
Developing a Six Sigma framework : perspectives from financial service companies
Chakraborty, Ayon
;
Leyer, Michael
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 256-279
Persistent link: https://www.econbiz.de/10009730020
Saved in:
5
Implementation of service systems on the shop-floor level in financial service companies : empirical evidence from Australia and Germany
Leyer, Michael
;
Kronsbein, Daniel
;
Willis, Richard
; …
- In:
International journal of production research
54
(
2016
)
11/12
,
pp. 3229-3242
Persistent link: https://www.econbiz.de/10011496958
Saved in:
6
Measuring the service quality of services : Tradonic Servqual model
Vashishth, Abhishek
;
Chakraborty, Ayon
- In:
E-manufacturing and E-service strategies in …
,
(pp. 219-241)
.
2018
Persistent link: https://www.econbiz.de/10011862553
Saved in:
7
Sustainable operations in India
Chakraborty, Ayon
(
ed.
);
Gouda, Sirish Kumar
(
ed.
); …
-
2018
Persistent link: https://www.econbiz.de/10011784230
Saved in:
8
Understanding challenges of supply chain sustainability in Asia
Chakraborty, Ayon
;
Mandal, Purnendu
- In:
International journal of process management and …
4
(
2014
)
1
,
pp. 51-68
Persistent link: https://www.econbiz.de/10010390786
Saved in:
9
Identification of positive deviance : methodology development
Chakraborty, Ayon
;
Mishra, Rajesh Prasad
- In:
International journal of process management and …
4
(
2014
)
1
,
pp. 36-50
Persistent link: https://www.econbiz.de/10010390787
Saved in:
10
Special issue: Service improvement and innovation
Chakraborty, Ayon
(
contributor
)
- In:
International journal of process management and …
4
(
2014
)
1
,
pp. 3-108
Persistent link: https://www.econbiz.de/10010390791
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