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Edvardsson, Bo; Gustafsson, Anders; Kristensson, Per; … - 2010

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Löfberg, Nina; Witell, Lars; Gustafsson, Anders - In: Journal of service management 21 (2010) 4, pp. 427-440

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Gebauer, Heiko; Gustafsson, Anders; Witell, Lars - In: Journal of business research : JBR 64 (2011) 12, pp. 1270-1280

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Witell, Lars; Gustafsson, Anders; Johnson, Michael D. - In: European journal of marketing : EJM 48 (2014) 9/10, pp. 1709-1730

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