Accompanying CD-ROM contains ... "all 10 of the worksheets from the book, as well as a few figures ... converted to worksheets specifically for this CD ... [and] a few items from the Product Manger's Field Guide -- providing you with a total of more than 20 worksheets, templates, and checklists...

Competency models have been adopted in many organizations to focus systems for employee selection, training and development, and work engagement on the competencies identified by the organization as most important to its operations and strategic direction. Similarly, competency models can be...