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Customer relationship management: Finding value drivers
Richards, Keith A.; Jones, Eli - In: Industrial marketing management : the international … 37 (2008) 2, pp. 120-131
Persistent link: https://www.econbiz.de/10008886452
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Organizational and individual learning in the sales force: an agenda for sales research
Chonko, Lawrence B.; Dubinsky, Alan J.; Jones, Eli; … - In: Journal of business research : JBR 56 (2003) 12, pp. 935-946
Persistent link: https://www.econbiz.de/10006720057
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Firm market orientation and salesperson customer orientation: interpersonal and intrapersonal influences on customer service and retention in business-to-business buyer-seller relationships
Jones, Eli; Busch, Paul; Dacin, Peter - In: Journal of business research : JBR 56 (2003) 4, pp. 323-340
Persistent link: https://www.econbiz.de/10006721300
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Impact of sales force automation on technology-related stress, effort, and technology usage among salespeople
Rangarajan, Deva; Jones, Eli; Chin, Wynne - In: Industrial marketing management : the international … 34 (2005) 4, pp. 345-354
Persistent link: https://www.econbiz.de/10006237793
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Sales force obsolescence: Perceptions from sales and marketing executives of individual, organizational, and environmental factors
Jones, Eli; Chonko, Lawrence B.; Roberts, James A. - In: Industrial marketing management : the international … 33 (2004) 5, pp. 439-456
Persistent link: https://www.econbiz.de/10006246380
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Organizational variables, sales force perceptions of readiness for change, learning, and performance among boundary-spanning teams: A conceptual framework and propositions for research
Rangarajan, Deva; Chonko, Lawrence B.; Jones, Eli; … - In: Industrial marketing management : the international … 33 (2004) 4, pp. 289-306
Persistent link: https://www.econbiz.de/10006247890
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PAPERS - Money Attitudes, Credit Card Use, and Compulsive Buying among American College Students
Roberts, James A.; Jones, Eli - In: Journal of consumer affairs : official publication of … 35 (2001) 2, pp. 213-240
Persistent link: https://www.econbiz.de/10006178221
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Motivating Salespeople to Sell New Products: The Relative Influence of Attitudes, Subjective Norms, and Self-Efficacy
Fu, Frank Q; Richards, Keith A; Hughes, Douglas E; … - In: Journal of marketing 74 (2010) 6, pp. 61-77
Persistent link: https://www.econbiz.de/10008716273
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Examining the effect of salesperson service behavior in a competitive context
Ahearne, Michael; Jelinek, Ronald; Jones, Eli - In: Journal of the Academy of Marketing Science 35 (2007) 4, pp. 603-616
Persistent link: https://www.econbiz.de/10007877458
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The role of overload on job attitudes, turnover intentions, and salesperson performance
Jones, Eli; Chonko, Lawrence; Rangarajan, Deva; … - In: Journal of business research : JBR 60 (2007) 7, pp. 663-671
Persistent link: https://www.econbiz.de/10007734926