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The United Arab Emirates: The twenty-first century beckons
Grant, Jim; Golawala, Fatema Shabbir; Mckechnie, Donelda S. - In: Thunderbird international business review 49 (2007) 4, pp. 507-534
Persistent link: https://www.econbiz.de/10007742824
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Partitioning service encounters into touchpoints to enhance quality
McKechnie, Donelda S.; Grant, Jim; Golawala, Fatema Shabbir - In: International journal of quality and service sciences 3 (2011) 2, pp. 146-165
Persistent link: https://www.econbiz.de/10009890291
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Social marketing: strengthening company-customer bonds
Katsioloudes, Marios; Grant, Jim; Mckechnie, Donelda S. - In: Journal of business strategy 28 (2007) 3, pp. 56
Persistent link: https://www.econbiz.de/10007748602
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Observation of listening behaviors in retail service encounters
Mckechnie, Donelda S.; Grant, Jim; Bagaria, Vishal - In: Managing service quality : MSQ ; an international journal 17 (2007) 2, pp. 116-133
Persistent link: https://www.econbiz.de/10007603503
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Positions and positioning : strategy simply stated
McKechnie, Donelda S.; Grant, Jim; Katsioloudes, Marios - In: Business strategy series 9 (2008) 5, pp. 224-230
Persistent link: https://www.econbiz.de/10009896371
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Does understanding economics improve competitiveness? A collection of academic essays provides a mixed bag of answers
Grant, Jim; Schrage, Michael - In: Across the board 34 (1997) 5, pp. 58-60
Persistent link: https://www.econbiz.de/10006703314
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Reviews: Jim Grant has been bearish on the market for years. Now, our reviewer says, his prediction may soon prove accurate
Fiedler, Edgar; Grant, Jim - In: Across the board 34 (1997) 5, pp. 58
Persistent link: https://www.econbiz.de/10006703315