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Swedish
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Grönroos, Christian
32
Gummesson, Evert
2
Helle, Pekka
2
Ravald, Annika
2
Chandler, Jennifer
1
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1
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Ekonomiska Samfundets tidskrift
4
Management decision : MD
4
Journal of service management
3
The journal of business & industrial marketing
3
European journal of marketing : EJM
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of business research : JBR
2
Journal of marketing management : MM
2
Journal of the Academy of Marketing Science
2
Journal of macromarketing : examining the interactions among markets, marketing, and society
1
Journal of service research : JSR
1
Managing service quality : MSQ ; an international journal
1
Marketing management : a quarterly business management publication of the American Marketing Association
1
Marketing theory
1
Revista de administração de emprêsas : RAE
1
Revue française du marketing
1
The journal of services marketing
1
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OLC EcoSci
ECONIS (ZBW)
109
Other ZBW resources
44
USB Cologne (EcoSocSci)
21
RePEc
6
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1
Return on relationships: conceptual understanding and measurement of mutual gains from relational business engagements
Grönroos, Christian
;
Helle, Pekka
- In:
The journal of business & industrial marketing
27
(
2012
)
5
,
pp. 344-360
Persistent link: https://www.econbiz.de/10009978668
Saved in:
2
Adopting a service logic in manufacturing: Conceptual foundation and metrics for mutual value creation
Grönroos, Christian
;
Helle, Pekka
- In:
Journal of service management
21
(
2010
)
5
,
pp. 564-591
Persistent link: https://www.econbiz.de/10008717611
Saved in:
3
Internationell marknadsföring inom tjänstesektorn
Grönroos, Christian
- In:
Ekonomiska Samfundets tidskrift
31
(
1978
)
4
,
pp. 295-306
Persistent link: https://www.econbiz.de/10009917697
Saved in:
4
Servicenäringarna saknas i företagsekonomisk forskning
Grönroos, Christian
- In:
Ekonomiska Samfundets tidskrift
32
(
1979
)
1
,
pp. 195-200
Persistent link: https://www.econbiz.de/10009917700
Saved in:
5
Konkurrenskraft i servicesamhället
Grönroos, Christian
- In:
Ekonomiska Samfundets tidskrift
40
(
1987
)
3
,
pp. 137-144
Persistent link: https://www.econbiz.de/10009917798
Saved in:
6
Value co-creation in service logic : a critical analysis
Grönroos, Christian
- In:
Marketing theory
11
(
2011
)
3
,
pp. 279-301
Persistent link: https://www.econbiz.de/10009870763
Saved in:
7
From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing
Grönroos, Christian
- In:
Management decision : MD
32
(
1994
)
2
,
pp. 4-20
Persistent link: https://www.econbiz.de/10006598721
Saved in:
8
A Winning Service Offer in Car Rental
Grönroos, Christian
;
Sand, Hans °Ake
- In:
Management decision : MD
31
(
1993
)
1
,
pp. 45-51
Persistent link: https://www.econbiz.de/10006602621
Saved in:
9
Service productivity - Towards a conceptualization of the transformation of inputs into economic results in services
Grönroos, Christian
;
Ojasalo, Katri
- In:
Journal of business research : JBR
57
(
2004
)
4
,
pp. 414-423
Persistent link: https://www.econbiz.de/10006718854
Saved in:
10
Relationship Marketing
Grönroos, Christian
- In:
Journal of business research : JBR
46
(
1999
)
3
,
pp. 327
Persistent link: https://www.econbiz.de/10006730172
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