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SERVQUAL dimensionality : an i...
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Miller, Robert E.
17
Hardgrave, Bill C.
14
Jones, Thomas W.
8
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4
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4
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Financial management
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Journal of management information systems : JMIS
3
Management information systems : mis quarterly
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International review of financial analysis
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Production and operations management : an international journal of the Production and Operations Management Society
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OLC EcoSci
ECONIS (ZBW)
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Levels of analysis issues relevant in the assessment of information systems service quality
Miller, Robert E.
;
Hardgrave, Bill C.
;
Jones, Thomas W.
- In:
International journal of services and standards
4
(
2008
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10009867317
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2
ISS-QUAL: A Measure of Service Quality for the Information Systems Function
Miller, Robert E.
;
Hardgrave, Bill C.
;
Jones, Thomas W.
- In:
Information systems management
30
(
2013
)
3
,
pp. 250-262
Persistent link: https://www.econbiz.de/10010155072
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3
"Modeling IT Ethics: A Study in Situational Ethics"
Banerjee, Debasish
;
Cronan, Timothy Paul
;
Jones, Thomas W.
- In:
Management information systems : mis quarterly
22
(
1998
)
1
,
pp. 31-60
Persistent link: https://www.econbiz.de/10006524017
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4
Have you met your organization's computer usage policy?
Foltz, Charles B.
;
Cronan, Timothy Paul
;
Jones, Thomas W.
- In:
Industrial management & data systems
105
(
2005
)
1-2
,
pp. 137-146
Persistent link: https://www.econbiz.de/10008356259
Saved in:
5
Have you met your organization's computer usage policy?
Foltz, Charles B.
;
Cronan, Timothy Paul
;
Jones, Thomas W.
- In:
Industrial management & data systems
105
(
2005
)
2
,
pp. 137-146
Persistent link: https://www.econbiz.de/10008356334
Saved in:
6
The association of demographic variables and ethical behaviour of information system personnel
Banerjee, Debasish
;
Jones, Thomas W.
;
Cronan, Timothy Paul
- In:
Industrial management & data systems
96
(
1996
)
3
,
pp. 3-10
Persistent link: https://www.econbiz.de/10008363020
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7
A Strategy to Maintain Social Security Benefits
Jones, Thomas W.
- In:
Challenge : the magazine of economic affairs
39
(
1996
)
6
,
pp. 25-27
Persistent link: https://www.econbiz.de/10007322130
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8
Performance Management in a Changing Context: Monsanto Pioneers a Competency-Based, Developmental Approach
Jones, Thomas W.
- In:
Human resource management
34
(
1995
)
3
,
pp. 425-442
Persistent link: https://www.econbiz.de/10007334170
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9
An Investigation of Guidelines for Selecting a Prototyping Strategy
Hardgrave, Bill C.
;
Wilson, Rick L.
- In:
Journal of systems management
45
(
1994
)
4
,
pp. 28-34
Persistent link: https://www.econbiz.de/10006743219
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10
RFID‐Enabled Visibility and Retail Inventory Record Inaccuracy: Experiments in the Field
Hardgrave, Bill C.
;
Aloysius, John A.
;
Goyal, Sandeep
- In:
Production and operations management : an international …
22
(
2013
)
4
,
pp. 843-856
Persistent link: https://www.econbiz.de/10010154511
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