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Relationship stability and supplier commitment to quality
Lai, Kee-hung; Cheng, T.C.E.; Yeung, A.C.L. - In: International journal of production economics 96 (2005) 3, pp. 397-410
Persistent link: https://www.econbiz.de/10006237856
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From Customer Orientation to Costumer Satisfaction: The Gap Between Theory and Practice
Yeung, A.C.L.; Cheng, T.C.E.; Chan, L.-Y. - In: IEEE transactions on engineering management : EM 51 (2004) 1, pp. 85-97
Persistent link: https://www.econbiz.de/10005929128
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The Driving Forces of Customer Loyalty: A Study of Internet Service Providers in Hong Kong
Cheng, T.C.E.; Lai, L.C.F.; Yeung, A.C.L. - In: International journal of e-business research : an … 4 (2008) 4, pp. 26-42
Persistent link: https://www.econbiz.de/10008270707
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Supply risk management via guanxi in the Chinese business context: The buyer's perspective
Cheng, T.C.E.; Yip, F.K.; Yeung, A.C.L. - In: International journal of production economics 139 (2012) 1, pp. 3-14
Persistent link: https://www.econbiz.de/10009988603
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An introductory essay: Creating a competitive edge in operations and service management through technology and innovation
Cheng, T.C.E.; Choi, T.M.; Yeung, A.C.L. - In: Journal of engineering and technology management : JET-M 29 (2012) 1, pp. 1-3
Persistent link: https://www.econbiz.de/10009817208
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Adoption of Internet Services in Liner Shipping: An Empirical Study of Shippers in Taiwan
Lu, Chin-Shan; Lai, Kee-Hung; Cheng, T.C.E. - In: Transport reviews : TR 26 (2006) 2, pp. 189-206
Persistent link: https://www.econbiz.de/10006872495
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Information Technology Adoption in Hong Kong's Logistics Industry
Lai, Kee-Hung; Ngai, E.W.T.; Cheng, T.C.E. - In: Transportation journal 44 (2005) 4, pp. 1-9
Persistent link: https://www.econbiz.de/10006691470
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Measures for evaluating supply chain performance in transport logistics
Lai, Kee-hung; Ngai, E.W.T.; Cheng, T.C.E. - In: Transportation research / E : an international journal 38 (2002) 6, pp. 439-456
Persistent link: https://www.econbiz.de/10006508578
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An empirical study of supply chain performance in transport logistics
Lai, Kee-Hung; Ngai, E.W.T.; Cheng, T.C.E. - In: International journal of production economics 87 (2004) 3, pp. 321-332
Persistent link: https://www.econbiz.de/10006249787
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Logistics information systems: The Hong Kong experience
Ngai, E.W.T.; Lai, Kee-Hung; Cheng, T.C.E. - In: International journal of production economics 113 (2008) 1, pp. 223-235
Persistent link: https://www.econbiz.de/10008422938