//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Erlang-R : a time-varying queu...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
16
Language
All
Undetermined
16
Author
All
Mandelbaum, Avishai
16
Gans, Noah
3
Momcilovic, Petar
3
Zeltyn, Sergey
3
Armony, Mor
2
Brown, Lawrence
2
Koole, Ger
2
Sakov, Anat
2
Shen, Haipeng
2
Whitt, Ward
2
Zhao, Linda
2
Cohen, Izack
1
Feldman, Zohar
1
Gurvich, Itay
1
Jennings, Otis B.
1
Masey, William A.
1
Massey, William A.
1
Reiman, Martin I.
1
Shimkin, Nahum
1
Shtub, Avraham
1
Stolyar, Alexander L.
1
Tseytlin, Yulia
1
Zohar, Ety
1
more ...
less ...
Published in...
All
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Operations research : the journal of the Operations Research Society of America
3
Mathematics of operations research
2
Annals of operations research
1
Journal of the American Statistical Association : JASA
1
Manufacturing & service operations management : M & SOM
1
Operations research, Management science : OR MS ; the international literature digest
1
Project management journal : PMJ
1
more ...
less ...
Source
All
OLC EcoSci
ECONIS (ZBW)
27
RePEc
10
Showing
1
-
10
of
16
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Applications and Case Studies - Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective
Brown, Lawrence
;
Gans, Noah
;
Mandelbaum, Avishai
; …
- In:
Journal of the American Statistical Association : JASA
100
(
2005
)
469
,
pp. 36-50
Persistent link: https://www.econbiz.de/10006607879
Saved in:
2
D MODELING AND SYSTEMS ANALYSIS - Statistical analysis of a telephone call center: A queueing-science perspective Dd:120
Brown, Lawrence
;
Gans, Noah
;
Zhao, Linda
;
Mandelbaum, …
- In:
Operations research, Management science : OR MS ; the …
45
(
2005
)
5
,
pp. 547-548
Persistent link: https://www.econbiz.de/10006500094
Saved in:
3
Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized c#956-Rule
Mandelbaum, Avishai
;
Stolyar, Alexander L.
- In:
Operations research : the journal of the Operations …
52
(
2004
)
6
,
pp. 836-855
Persistent link: https://www.econbiz.de/10006417491
Saved in:
4
Telephone call centers: tutorial, review, and research prospects
Gans, Noah
;
Koole, Ger
;
Mandelbaum, Avishai
- In:
Manufacturing & service operations management : M & SOM
5
(
2003
)
2
,
pp. 79-141
Persistent link: https://www.econbiz.de/10006028174
Saved in:
5
Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support
Zohar, Ety
;
Mandelbaum, Avishai
;
Shimkin, Nahum
- In:
Management science : journal of the Institute for …
48
(
2002
)
4
,
pp. 566-583
Persistent link: https://www.econbiz.de/10006087315
Saved in:
6
On Pooling in Queueing Networks
Mandelbaum, Avishai
;
Reiman, Martin I.
- In:
Management science : journal of the Institute for …
44
(
1998
)
7
,
pp. 971-981
Persistent link: https://www.econbiz.de/10006098538
Saved in:
7
Server Staffing to Meet Time-Varying Demand
Jennings, Otis B.
;
Mandelbaum, Avishai
;
Masey, William A.
; …
- In:
Management science : journal of the Institute for …
42
(
1996
)
10
,
pp. 1383-1394
Persistent link: https://www.econbiz.de/10006102584
Saved in:
8
Queueing Models of Call Centers: An Introduction
Koole, Ger
;
Mandelbaum, Avishai
-
2002
Persistent link: https://www.econbiz.de/10008215976
Saved in:
9
Staffing of Time-Varying Queues to Achieve Time-Stable Performance
Feldman, Zohar
;
Mandelbaum, Avishai
;
Massey, William A.
; …
- In:
Management science : journal of the Institute for …
54
(
2008
)
2
,
pp. 324-338
Persistent link: https://www.econbiz.de/10007915883
Saved in:
10
Service-Level Differentiation in Call Centers with Fully Flexible Servers
Gurvich, Itay
;
Armony, Mor
;
Mandelbaum, Avishai
- In:
Management science : journal of the Institute for …
54
(
2008
)
2
,
pp. 279-294
Persistent link: https://www.econbiz.de/10007915886
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->