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Levels of analysis issues relevant in the assessment of information systems service quality
Miller, Robert E.; Hardgrave, Bill C.; Jones, Thomas W. - In: International journal of services and standards 4 (2008) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10009867317
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SERVQUAL dimensionality : an investigation of presentation order effect
Miller, Robert E.; Hardgrave, Bill C.; Jones, Thomas W. - In: International journal of services and standards 7 (2011) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10009867380
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ISS-QUAL: A Measure of Service Quality for the Information Systems Function
Miller, Robert E.; Hardgrave, Bill C.; Jones, Thomas W. - In: Information systems management 30 (2013) 3, pp. 250-262
Persistent link: https://www.econbiz.de/10010155072
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"Modeling IT Ethics: A Study in Situational Ethics"
Banerjee, Debasish; Cronan, Timothy Paul; Jones, Thomas W. - In: Management information systems : mis quarterly 22 (1998) 1, pp. 31-60
Persistent link: https://www.econbiz.de/10006524017
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Have you met your organization's computer usage policy?
Foltz, Charles B.; Cronan, Timothy Paul; Jones, Thomas W. - In: Industrial management & data systems 105 (2005) 1-2, pp. 137-146
Persistent link: https://www.econbiz.de/10008356259
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Have you met your organization's computer usage policy?
Foltz, Charles B.; Cronan, Timothy Paul; Jones, Thomas W. - In: Industrial management & data systems 105 (2005) 2, pp. 137-146
Persistent link: https://www.econbiz.de/10008356334
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The association of demographic variables and ethical behaviour of information system personnel
Banerjee, Debasish; Jones, Thomas W.; Cronan, Timothy Paul - In: Industrial management & data systems 96 (1996) 3, pp. 3-10
Persistent link: https://www.econbiz.de/10008363020
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A Strategy to Maintain Social Security Benefits
Jones, Thomas W. - In: Challenge : the magazine of economic affairs 39 (1996) 6, pp. 25-27
Persistent link: https://www.econbiz.de/10007322130
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Performance Management in a Changing Context: Monsanto Pioneers a Competency-Based, Developmental Approach
Jones, Thomas W. - In: Human resource management 34 (1995) 3, pp. 425-442
Persistent link: https://www.econbiz.de/10007334170
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Can Managed Portfolio Performance Be Predicted?
Bauman, W.Scott; Miller, Robert E. - In: The journal of portfolio management : a publication of … 20 (1994) 4, pp. 31-40
Persistent link: https://www.econbiz.de/10006597425