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Case research in operations management
Voss, Chris; Tsikriktsis, Nikos; Frohlich, Mark - In: International journal of operations & production … 22 (2002) 2, pp. 195-219
Persistent link: https://www.econbiz.de/10006824315
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Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity Across Airlines
Lapr, Michael A.; Tsikriktsis, Nikos - In: Management science : journal of the Institute for … 52 (2006) 3, pp. 352-366
Persistent link: https://www.econbiz.de/10006075492
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E DECISIONS AND FORECASTING - A review of techniques for treating missing data in OM survey research - Ee: 000
Tsikriktsis, Nikos - In: Operations research, Management science : OR MS ; the … 46 (2006) 4, pp. 451-454
Persistent link: https://www.econbiz.de/10007386671
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F INFORMATION COMMERCE & TECHNOLOGY - Adoption of e-processes by service firms: An empirical study of antecedents - Fa:100
Tsikriktsis, Nikos; Lanzolla, Gianvito; Frohlich, Mark - In: Operations research, Management science : OR MS ; the … 45 (2005) 2, pp. 211-212
Persistent link: https://www.econbiz.de/10007781943
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Adoption of e-Processes by Service Firms: An Empirical Study of Antecedents
Tsikriktsis, Nikos; Lanzolla, Gianvito; Frohlich, Mark - In: Production and operations management : an international … 13 (2004) 3, pp. 216-229
Persistent link: https://www.econbiz.de/10007151599
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Priority Management: New Theory for Operations Management
Westbrook, Roy - In: International journal of operations & production … 14 (1994) 6, pp. 4-24
Persistent link: https://www.econbiz.de/10006867890
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A ORGANIZATIONAL DYNAMICS - Demand chain management in manufacturing and services: Web-based integration, drivers and performance Ah:160
Frohlich, Markham T.; Westbrook, Roy - In: Operations research, Management science : OR MS ; the … 44 (2004) 3, pp. 257-260
Persistent link: https://www.econbiz.de/10006503691
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Total quality management in leading fast-moving consumer goods companies
Westbrook, Roy; Barwise, Patrick - In: Operations research, Management science : OR MS ; the … 36 (1996) 2, pp. 121-122
Persistent link: https://www.econbiz.de/10006528617
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Implications of mass customization for operations management: An exploratory survey
Ahlström, Pär; Westbrook, Roy - In: International journal of operations & production … 19 (1999) 3-4, pp. 262-274
Persistent link: https://www.econbiz.de/10006843830
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Closing the gap: A polemic on plant-based research in operations management
Hill, Terry; Nicholson, Alastair; Westbrook, Roy - In: International journal of operations & production … 19 (1999) 2, pp. 139-156
Persistent link: https://www.econbiz.de/10006844265