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Sampson, Scott E.
17
Chase, Richard B.
16
Spring, Martin
5
Dasu, Sriram
4
Sampson, Scott
4
Bowen, David E.
2
Cook, Lori S.
2
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2
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2
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2
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2
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2
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2
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Decision line
5
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
5
Production and operations management : an international journal of the Production and Operations Management Society
5
The journal of supply chain management : a global review of purchasing and supply
5
Management science : journal of the Institute for Operations Research and the Management Sciences
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
Industrial management & data systems
1
Interfaces : the INFORMS journal on the practice of operations research
1
International journal of service industry management : IJSIM
1
Journal of service research : JSR
1
Managing service quality : MSQ ; an international journal
1
Operations research : the journal of the Operations Research Society of America
1
Operations research, Management science : OR MS ; the international literature digest
1
Quality management journal : QMJ
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Sloan management review
1
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OLC EcoSci
ECONIS (ZBW)
48
USB Cologne (EcoSocSci)
15
RePEc
7
Other ZBW resources
6
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1
Visualizing Service Operations
Sampson, Scott
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 182-199
Persistent link: https://www.econbiz.de/10009969390
Saved in:
2
Special Topic Forum on Service Supply Chains
Sampson, Scott
;
Spring, Martin
- In:
The journal of supply chain management : a global …
47
(
2011
)
3
,
pp. 88-89
Persistent link: https://www.econbiz.de/10009180659
Saved in:
3
SPECIAL TOPIC FORUM ON SERVICE SUPPLY CHAINS
Sampson, Scott
;
Spring, Martin
- In:
The journal of supply chain management : a global …
47
(
2011
)
2
,
pp. 116-117
Persistent link: https://www.econbiz.de/10008928510
Saved in:
4
Special Topic Forum on Service Supply Chains
Sampson, Scott
;
Spring, Martin
- In:
The journal of supply chain management : a global …
47
(
2011
)
1
,
pp. 95-96
Persistent link: https://www.econbiz.de/10008782059
Saved in:
5
The impact of customer contact on environmental initiatives for service firms
Foster Jr, S.Thomas
;
Sampson, Scott E.
;
Dunn, Steven C.
- In:
International journal of operations & production …
20
(
2000
)
2
,
pp. 187-203
Persistent link: https://www.econbiz.de/10006839260
Saved in:
6
Class Scheduling to Maximize Participant Satisfaction
Sampson, Scott E.
;
Freeland, James R.
;
Weiss, Elliott N.
- In:
Interfaces : the INFORMS journal on the practice of …
25
(
1995
)
3
,
pp. 30-41
Persistent link: https://www.econbiz.de/10006333466
Saved in:
7
The Performance-Importance Response Function: Observations and Implications
Sampson, Scott E.
;
Showalter, Michael J.
- In:
The service industries journal
19
(
1999
)
3
,
pp. 1-25
Persistent link: https://www.econbiz.de/10006294535
Saved in:
8
ARTICLES - Focus On The Classroom - An Empirically Defined Framework for Designing Customer Feedback Systems
Sampson, Scott E.
- In:
Quality management journal : QMJ
6
(
1999
)
3
,
pp. 64-80
Persistent link: https://www.econbiz.de/10005962327
Saved in:
9
Increasing Service Levels in Conference and Educational Scheduling: A Heuristic Approach
Sampson, Scott E.
;
Weiss, Elliott N.
- In:
Management science : journal of the Institute for …
41
(
1995
)
11
,
pp. 1816
Persistent link: https://www.econbiz.de/10006104137
Saved in:
10
FEATURES - 2000 Instructional Innovation Award Finalist. - "Enlivening the OM Classroom with Video Tours,"
Sampson, Scott E.
- In:
Decision line
33
(
2002
)
1
,
pp. 4-5
Persistent link: https://www.econbiz.de/10008216460
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