Narrow search
Showing 1 - 3 of 3
Cover Image
The effects of acculturation, social distinctiveness, and social presence in a service failure situation
Weber, Karin; Sparks, Beverley; Hsu, Cathy H. C. - In: International journal of hospitality management 56 (2016), pp. 44-55
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011520943
Cover Image
Same but different : Chinese-American and Mainland Chinese consumers’ perceptions of and behavior in a service failure situation
Weber, Karin; Hsu, Cathy H. C.; Sparks, Beverley - In: Journal of travel and tourism marketing 33 (2016) 4/6, pp. 471-496
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011517125
Cover Image
Moving beyond the Western versus Asian culture distinction : an investigation of acculturation effects
Weber, Karin; Sparks, Beverley; Hsu, Cathy H. C. - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1703-1723
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011732294