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Assessing the antecedents of customer loyalty on healthcare insurance products : service quality, perceived value embedded model

Fattah, Fadi Abdel Muniem Abdel; Muhammad Sabbir Rahman; … - In: Journal of industrial engineering and management : JIEM 8 (2015) 5, pp. 1639-1660

Purpose: This research aim to investigate the influence of service quality attributes towards customers' loyalty on health insurance products. In addition, this research also tested the mediation role of perceived value in between service quality and customers' loyalty on health insurance...

Persistent link: https://www.econbiz.de/10011916017

Edu-tourist's perceived service quality and perception : the mediating role of satisfaction from foreign students' perspectives

Muhammad Sabbir Rahman; Hasliza Hassan; Osman-Gani, Aahad M. - In: Tourism review : the official journal of the AIEST 72 (2017) 2, pp. 156-170

Persistent link: https://www.econbiz.de/10011772621

The new wave of AI-powered luxury brands online shopping experience : the role of digital multisensory cues and customers' engagement

Muhammad Sabbir Rahman; Bag, Surajit; Hossain, Md Afnan; … - In: Journal of retailing and consumer services 72 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014253474

The effect of Electronic Word-Of-Mouth (EWOM) on brand im-age and purchase intention : a conceptual paper

Al Halbusi, Hussam; Shehnaz Tehseen - In: SocioEconomic challenges : SEC 2 (2018) 3, pp. 83-94

Persistent link: https://www.econbiz.de/10012034774

Do ethical leaders enhance employee ethical behaviors? : organizational justice and ethical climate as dual mediators and leader moral attentiveness as a moderator : evidence from...

Al Halbusi, Hussam; Tang, Thomas Li-Ping; Williams, Kent A. - In: Asian journal of business ethics : AJBE 11 (2022) 1, pp. 105-135

Persistent link: https://www.econbiz.de/10013279373

The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country

Md Uzir Hossain Uzir; Al Halbusi, Hussam; Thurasamy Ramayah - In: Journal of retailing and consumer services 63 (2021), pp. 1-15

Persistent link: https://www.econbiz.de/10012665967

Ethical leadership and employee ethical behaviour : exploring dual-mediation paths of ethical climate and organisational justice : empirical study on Iraqi organisations

Al Halbusi, Hussam; Mohd Nazari Ismail; Safiah Omar - In: International journal of business governance and ethics … 15 (2021) 3, pp. 303-325

Persistent link: https://www.econbiz.de/10012596421

Ethical leadership and employees' ethical behavior : modeling the contingent role of moral identity

Al Halbusi, Hussam; Alhaidan, Homoud; Thurasamy Ramayah; … - In: Business & professional ethics journal 42 (2023) 1, pp. 1-31

Persistent link: https://www.econbiz.de/10014316083

Analysing e-entrepreneurial intention from the theory of planned behaviour : the role of social media use and perceived social support

Al Halbusi, Hussam; Soto-Acosta, Pedro; Popa, Simona - In: International entrepreneurship and management journal 19 (2023) 4, pp. 1611-1642

Persistent link: https://www.econbiz.de/10014437324

Configuring the effect of multidimensional retail service quality and perceived value on customer loyalty towards retailers in Malaysia : mediated by customer satisfaction and trus...

Ahasanul Haque; Chowdhury, Naila Anwar; Suharni Maulan; … - In: International journal of services and operations … 46 (2023) 4, pp. 492-519

Persistent link: https://www.econbiz.de/10015062924