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The marketing practices-performance relationship in professional service firms
Sweeney, Jillian C.; Soutar, Geoffrey N.; … - In: Journal of service management 22 (2011) 3, pp. 292-316
Persistent link: https://www.econbiz.de/10009239541
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Competing through service innovation : the role of bricolage and entrepreneurship in project-oriented firms
Salunke, Sandeep; Weerawardena, Jay; McColl-Kennedy, … - In: Journal of business research : JBR 66 (2013) 8, pp. 1085-1097
Persistent link: https://www.econbiz.de/10009756189
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Predictors of customer service training in hospitality firms
Butcher, Ken; Sparks, Beverley; McColl-Kennedy, Janet R. - In: International journal of hospitality management 28 (2009) 3, pp. 389-396
Persistent link: https://www.econbiz.de/10003855819
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Research performance of Australian and New Zealand marketing academics : achieving rigor and relevance: editorial
Brodie, Roderick J.; Soutar, Geoffrey N.; … - In: Australasian marketing journal : AMJ ; official journal … 30 (2022) 4, pp. 273-277
Persistent link: https://www.econbiz.de/10013435314