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Shirouyehzad, Hadi
6
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4
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3
Iraj, Elham Bagheri
2
Tavakoli, Mohammad Mehdi
2
Aboumasoudi, Abbas Sheikh
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International journal of productivity and quality management : IJPQM
3
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International journal of financial services management : IJFSM
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ECONIS (ZBW)
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1
Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of financial services management …
6
(
2013
)
2
,
pp. 105-117
Persistent link: https://www.econbiz.de/10010237332
Saved in:
2
Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 327-344
Persistent link: https://www.econbiz.de/10009788052
Saved in:
3
Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis
Tavakoli, Mohammad Mahdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 427-442
Persistent link: https://www.econbiz.de/10010354436
Saved in:
4
Prioritising different branches of Meli Bank based on motivation creating factors organised by gap analysis approach and multi criteria decision making : case study : Meli Bank's branches in Najafabad City
Mousavi Nejad, Monir Al-sadat
;
Mokhatab-Rafiei, Farimah
; …
- In:
International journal of productivity and quality …
24
(
2018
)
3
,
pp. 301-322
Persistent link: https://www.econbiz.de/10011924243
Saved in:
5
Identification, ranking and clustering of electronic banking services based on customer satisfaction : case study in bank industry
Jouzdani, Javid
;
Shirouyehzad, Hadi
;
Maaroufi, Niloufar
; …
- In:
International journal of services, economics and management
11
(
2020
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012285571
Saved in:
6
Evaluating the efficiency of the commercial banks admired in Fortune 500 list : using data envelopment analysis
Saljoughian, Mohammad
;
Shirouyehzad, Hadi
;
Khajeh, Elaheh
; …
- In:
International journal of productivity and quality …
26
(
2019
)
1
,
pp. 58-73
Persistent link: https://www.econbiz.de/10012027747
Saved in:
7
Studying the influence of e-CRM on web-based brand personality : the case of Mellat Bank
Shahin, Arash
;
Gharibpoor, Mahshid
;
Teymouri, Shirin
; …
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 453-470
Persistent link: https://www.econbiz.de/10010231396
Saved in:
8
Examining the relationship between branding and customers' attitudes toward banking services : empirical evidence from Iran
Reza Jalilvand, Mohammad Reza
;
Shahin, Arash
;
Vosta, …
- In:
International journal of Islamic and Middle Eastern …
7
(
2014
)
2
,
pp. 214-227
Persistent link: https://www.econbiz.de/10011335125
Saved in:
9
Developing House of Quality by integrating top roof and side roof matrices and service TRIZ with a case study in banking services
Shahin, Arash
;
Iraj, Elham Bagheri
;
Shahrestani, …
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 597-612
Persistent link: https://www.econbiz.de/10011584562
Saved in:
10
Studying the critical success factors of ERP in the banking sector : a DEMATEL approach
Ahmadzadeh, Ali
;
Aboumasoudi, Abbas Sheikh
;
Shahin, Arash
; …
- In:
International journal of procurement management
14
(
2021
)
1
,
pp. 126-145
Persistent link: https://www.econbiz.de/10012515848
Saved in:
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