Narrow search
Showing 1 - 5 of 5
Cover Image
The impact of customer returns in a supply chain with a common retailer
Yang, Hui; Chen, Jing; Chen, Xu; Chen, Bintong - In: European journal of operational research : EJOR 256 (2017) 1, pp. 139-150
Persistent link: https://www.econbiz.de/10011611195
Cover Image
Managing customer returns strategy with the option of selling returned products
Xing, Wan; Li, Dan; Chen, Jing; Lei, Yongqin - In: International journal of production economics 230 (2020), pp. 1-14
Persistent link: https://www.econbiz.de/10012388481
Cover Image
The impact of online reviews in the presence of customer returns
Sun, Miao; Chen, Jing; Tian, Ye; Yan, Yufei - In: International journal of production economics 232 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012495550
Cover Image
Returns policy, in-store service, and contract strategies in the presence of customer returns
Guo, Xiongfei; Chen, Jing; Wu, Jie; Zhang, Tinglong; … - In: Transportation research : an international journal 186 (2024), pp. 1-21
Persistent link: https://www.econbiz.de/10015078409
Cover Image
Lenient vs. stringent returns policies in the presence of fraudulent returns : the role of customers' fairness perceptions
Chen, Jing; Yu, Bo; Chen, Bintong; Liu, Zhuojun - In: Omega : the international journal of management science 117 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014281849