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~subject:"Betriebsklima"
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Betriebsklima
Service quality
17
Dienstleistungsqualität
16
Arbeitsverhalten
15
Job satisfaction
15
Work behaviour
15
Arbeitszufriedenheit
14
Customer satisfaction
14
Gastgewerbe
13
Hospital
13
Hospitality industry
13
Krankenhaus
13
Diversity Management
12
Diversity management
12
Kundenzufriedenheit
11
Corporate culture
10
Unternehmenskultur
10
Work climate
10
Organizational behaviour
9
Service recovery performance
9
Verhalten in Organisationen
9
Beschwerdemanagement
8
Complaint management
8
Diversity
8
Relationship marketing
8
Beziehungsmarketing
7
Consumer behaviour
7
Error management
7
Führungskräfte
7
Führungsstil
7
Human Resource Management
7
Leadership style
7
Managers
7
Personalmanagement
7
Arbeitsgruppe
6
Arbeitskräfte
6
Employee retention
6
Gerechtigkeit
6
Justice
6
Konsumentenverhalten
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English
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Guchait, Priyanko
8
Dawson, Mary
4
Madera, Juan M.
3
Gip, Huy
2
Madera, Juan
2
Pasamehmetoglu, Aysin
2
Russen, Michelle
2
Abbott, JéAnna Lanza
1
Cho, Seonghee
1
Cunningham, Christopher J. L.
1
Johanson, Misty M.
1
Jolly, Phillip M.
1
Lei, Puwei
1
McDowell, Courtney
1
Neal, Jack A.
1
Paşamehmetoğlu, Ayşın
1
Tews, Michael J.
1
Tracey, J. B.
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International journal of hospitality management
5
International journal of contemporary hospitality management
2
Journal of service theory and practice : JSTP
2
The service industries journal
1
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ECONIS (ZBW)
10
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1
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
Saved in:
2
Psychological diversity climate : justice, racioethnic minority status and job satisfactio
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2514-2532
Persistent link: https://www.econbiz.de/10011641556
Saved in:
3
Learning in the service environment : the influence of diversity climate
Guchait, Priyanko
;
Madera, Juan
;
Dawson, Mary
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
4
,
pp. 448-470
Persistent link: https://www.econbiz.de/10011588807
Saved in:
4
Hotel managers' perceived diversity climate and job satisfaction : the mediating effects of role ambiguity and conflict
Madera, Juan M.
;
Dawson, Mary
;
Neal, Jack A.
- In:
International journal of hospitality management
35
(
2013
),
pp. 28-34
Persistent link: https://www.econbiz.de/10010225938
Saved in:
5
Pay and benefit satisfaction, perceived organizational support, and turnover intentions : the moderating role of job variety
Jolly, Phillip M.
;
McDowell, Courtney
;
Dawson, Mary
; …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012547925
Saved in:
6
Perceived inclusion climate for leader diversity : conceptualization and scale development
Gip, Huy
;
Guchait, Priyanko
;
Madera, Juan M.
- In:
International journal of contemporary hospitality management
36
(
2024
)
13
,
pp. 77-96
Persistent link: https://www.econbiz.de/10015152960
Saved in:
7
Employees intent to leave : a comparison of determinants of intent to leave versus intent to stay
Cho, Seonghee
;
Johanson, Misty M.
;
Guchait, Priyanko
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 374-381
Persistent link: https://www.econbiz.de/10003855813
Saved in:
8
The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
;
Tracey, J. B.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 2-22
Persistent link: https://www.econbiz.de/10011601103
Saved in:
9
Coworker support in a sexual harassment climate : a conservation of resources perspective
Russen, Michelle
;
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-8
Persistent link: https://www.econbiz.de/10015070750
Saved in:
10
Climate perceptions for underrepresented leaders : influencing service employees' proactive behaviors through psychological safety and knowledge sharing
Gip, Huy
;
Russen, Michelle
;
Guchait, Priyanko
- In:
International journal of hospitality management
129
(
2025
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015434285
Saved in:
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