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Implementation of RFID technology for the differentiation of loyalty programs
Bayraktar, Azra; Yilmaz, Erdal; Yamak, Oygur - In: Journal of relationship marketing : innovations & … 9 (2010) 1, pp. 30-42
Persistent link: https://www.econbiz.de/10003974298
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Satisfaction and loyalty from shopping mall experience and brand personality
Kim, Ji Wan; Lee, Freddy; Suh, Yong Gu - In: Services marketing quarterly 36 (2015) 1, pp. 62-76
Persistent link: https://www.econbiz.de/10010520734
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Negative emotions, value and relationships : differences between women and men
Babin, Barry J.; Griffin, Mitch; Borges, Adilson; … - In: Journal of retailing and consumer services 20 (2013) 5, pp. 471-478
Persistent link: https://www.econbiz.de/10009768989
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Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel - In: Marketing intelligence & planning 32 (2014) 4, pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
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Why male and female shoppers do not see mall loyalty through the same lens? : the mediating role of self-congruity
Haj-Salem, Narjes; Chebat, Jean-Charles; Michon, Richard; … - In: Journal of business research : JBR 69 (2016) 3, pp. 1219-1227
Persistent link: https://www.econbiz.de/10011440315
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The relationship between shopping mall image and congruity on customer behaviour : evidence from Indonesia
Kaihatu, Thomas S.; Spence, Mark T. - In: Australasian marketing journal 24 (2016) 2, pp. 141-145
Persistent link: https://www.econbiz.de/10011527545
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An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail; Eid, Riyad - In: Journal of retailing and consumer services 31 (2016), pp. 217-227
Persistent link: https://www.econbiz.de/10011528677
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Main-format dominance in consumers' FMCG cross-format shopping patterns
Klein, Andreas; Schmitz, Gertrud - In: Journal of retailing and consumer services 30 (2016), pp. 105-115
Persistent link: https://www.econbiz.de/10011473158
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The importance of consumer characteristics and market structure variables in driving multiple store patronage
Luceri, Beatrice; Latusi, Sabrina - In: Journal of retailing and consumer services 19 (2012) 5, pp. 519-525
Persistent link: https://www.econbiz.de/10009613735
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Customer retention : examining the roles of store affect and store loyalty as mediators in the management of retail strategies
Ray, Ipshita; Chiagouris, Larry - In: Journal of strategic marketing 17 (2009) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10003827225