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Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry

Holmlund, Maria; Kowalkowski, Christian; Biggemann, Sergio - In: Journal of business research : JBR 69 (2016) 7, pp. 2457-2462

Persistent link: https://www.econbiz.de/10011491056

Development and implementation of customer solutions : a study of process dynamics and market shaping

Biggemann, Sergio; Kowalkowski, Christian; Maley, Jane; … - In: Industrial marketing management : the international … 42 (2013) 7, pp. 1083-1092

Persistent link: https://www.econbiz.de/10010223466

Managing the industrial service function

Kowalkowski, Christian - 2008

Persistent link: https://www.econbiz.de/10003830207

Service innovation in industrial contexts

Kowalkowski, Christian - In: Service innovation : novel ways of creating value in …, (pp. 235-249). 2016

Persistent link: https://www.econbiz.de/10011497331

The service function as a holistic management concept

Kowalkowski, Christian - In: The journal of business & industrial marketing 26 (2011) 7, pp. 484-492

Persistent link: https://www.econbiz.de/10009410789

Customer needing : a challenge for the seller offering

Strandvik, Tore; Holmlund, Maria; Edvardsson, Bo - In: The journal of business & industrial marketing 27 (2012) 2, pp. 132-141

Persistent link: https://www.econbiz.de/10009511737

Disintermediation in business-to-business service channels : mechanisms and challenges

Nordin, Fredrik; Brozovic, Danilo; Holmlund, Maria - In: Journal of business-to-business marketing 20 (2013) 4, pp. 179-192

Persistent link: https://www.econbiz.de/10010228322

Customer needing : conceptualising industrial service from a customer perspective

Strandvik, Tore (contributor); Holmlund, Maria (contributor) - 2008

Persistent link: https://www.econbiz.de/10003709357

The Service Function as a Holistic Management Concept

Kowalkowski, Christian - 2016

Purpose of the paper: This article introduces the service function concept, as well as why and how it can be a useful concept for addressing service management challenges in industrial firms. Design/methodology/approach: Two in-depth case studies of global industrial firms enabled a thorough...

Persistent link: https://www.econbiz.de/10014138437

Family business, servitization, and performance : evidence from Portugal

Guedes, Maria João; Patel, Pankaj; Kowalkowski, Christian - In: Technological forecasting & social change : an … 185 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10014233877