Showing 1 - 10 of 27
Persistent link: https://www.econbiz.de/10009490275
Persistent link: https://www.econbiz.de/10009267070
Persistent link: https://www.econbiz.de/10008988386
Purpose – This study attempts to contribute to the knowledge of how service climate improves customer satisfaction in the hospitality industry based on evidence from mainland China. It considers different dimensions of service climate separately, including customer orientation, managerial...
Persistent link: https://www.econbiz.de/10014763075
Persistent link: https://www.econbiz.de/10009247094
Persistent link: https://www.econbiz.de/10010422357
Persistent link: https://www.econbiz.de/10003774126
Persistent link: https://www.econbiz.de/10003460370
Persistent link: https://www.econbiz.de/10014231532
Persistent link: https://www.econbiz.de/10012200792