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~subject:"Communication"
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Communication
Relationship marketing
22
Consumer behaviour
21
Beziehungsmarketing
20
Customer satisfaction
18
Konsumentenverhalten
18
Service quality
18
Dienstleistungsqualität
17
Kundenzufriedenheit
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Thailand
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Australia
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Dienstleistungssektor
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Beschwerdemanagement
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Australien
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Cultural identity
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Kulturelle Identität
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Kundenservice
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Professional services
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Arbeitszufriedenheit
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Confidence
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Job satisfaction
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B-to-B-Marketing
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Patterson, Paul G.
3
Erboon Ekasingh
1
Jomjai Sampet
1
Naruanard Sarapaivanich
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Ngo, Liem Viet
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Rawi Roongruangsee
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The journal of services marketing
2
Journal of accounting in emerging economies : JAEE
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ECONIS (ZBW)
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Retrospective: tracking the impact of communications effectiveness on client satisfaction, trust and loyalty in professional services
Patterson, Paul G.
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 485-489
Persistent link: https://www.econbiz.de/10011615520
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2
Professionals' interpersonal communications style : does it matter in building client psychological comfort?
Rawi Roongruangsee
;
Patterson, Paul G.
;
Ngo, Liem Viet
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 379-397
Persistent link: https://www.econbiz.de/10013407511
Saved in:
3
SME clients evaluation of audit quality : the roles of auditors' communication effectiveness, rapport and social capital
Naruanard Sarapaivanich
;
Erboon Ekasingh
;
Jomjai Sampet
; …
- In:
Journal of accounting in emerging economies : JAEE
14
(
2024
)
2
,
pp. 373-395
Persistent link: https://www.econbiz.de/10014521379
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