We experimentally study the effect of the mode of digital communication on the emergence of swift trust in a principal-agent relationship. We consider three modes of communication that differ in the capacity to transmit nonverbal content: plain text, audio, and video. Communication is pre-play,...

We experimentally study the effect of the mode of digital communication on the emergence of trust in a principal-agent relationship. We consider three modes of communication that differ in the capacity to transmit nonverbal content: plain text, audio, and video. Communication is pre-play,...

We study the simultaneous move version of a coordination game in which failures arise due to the use (and fear) of weakly dominated strategies. Existing evidence shows neither cheap talk communication between players nor historical information on past decisions nor even repetition based learning...