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Consumer behaviour
Dienstleistung
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Gustafsson, Anders
5
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2
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2
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2
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2
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2
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2
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2
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2
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2
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Rayburn, Steven W.
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2
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2
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The journal of services marketing
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International journal of hospitality management
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Acta oeconomica : periodical of the Hungarian Academy of Sciences
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Aktuelle Beiträge zur Dienstleistungsforschung : [im März 2012 fand an der Technischen Universität Kaiserslautern der 16. Workshop Dienstleistungsmarketing statt, der vom Lehrstuhl für Marketing ausgerichtet wurde]
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American economic journal : a journal of the American Economic Association
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1
Antecedents and consequence of the social network
service
-based word-of-mouth : with focus on Chinese consumers' experiences of the Korea wave
Yoon, Sungjoon
;
Park, Yoon-Joo
- In:
Journal of international trade & commerce
12
(
2016
)
6
,
pp. 115-137
Persistent link: https://www.econbiz.de/10011796888
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2
The effect of motivational
orientation
over arousal-shopping response relationship
Vieira, Valter Afonso
;
Torres, Claudio Vaz
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 158-167
Persistent link: https://www.econbiz.de/10010338569
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3
Innovation adoption attributes : a review and synthesis of research findings
Kapoor, Kawaljeet Kaur
;
Dwivedi, Yogesh Kumar
; …
- In:
European journal of innovation management : EJIM
17
(
2014
)
3
,
pp. 327-348
Persistent link: https://www.econbiz.de/10010401139
Saved in:
4
Toward a luxury
service
value taxonomy : empirical evidence and future directions
Conejo, Francisco J.
;
Cunningham, Lawrence F.
;
Young, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012179198
Saved in:
5
Measuring customer experience in
service
: a systematic review
Bueno, Eduardo Veiga
;
Weber, Tiziana Brenner Beauchamp
; …
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 779-798
Persistent link: https://www.econbiz.de/10012205844
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6
Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement : a conceptual analysis
Sarmah, Bijoylaxmi
;
Rahman, Zillur
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10011954242
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7
We know who you are and we kow where you live : the intrumental rationality of geodemographic systems
Goss, Jon
- In:
Economic geography
71
(
1995
)
2
,
pp. 171-198
Persistent link: https://www.econbiz.de/10001181228
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8
Spotting the "elusive" prospect customer : exploratory study of a web-powered customer relationship management framework
Ertz, Myriam
;
Graf, Raoul
- In:
The journal of applied business research
31
(
2015
)
5
,
pp. 1835-1850
Persistent link: https://www.econbiz.de/10011412465
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9
User resistance to information system implementations : a dual-mode processing perspective
Campbell, Robert Hugh
;
Grimshaw-Aagaard, Mark
- In:
Information systems management
33
(
2016
)
2
,
pp. 179-195
Persistent link: https://www.econbiz.de/10011529801
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10
How non-economic motivations affect electronic word-of-mouth : evidence from Chinese social media
Sohaib, Muhammad
;
Peng, Hui
;
Akram, Umair
;
Akram, Zubair
; …
- In:
International journal of information systems and change …
10
(
2018
)
4
,
pp. 311-332
Persistent link: https://www.econbiz.de/10012027586
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