Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Constructing an Empirically De...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Operations Management
13
Business process management
11
Prozessmanagement
11
Theorie
10
Theory
10
Lieferkette
9
Supply chain
9
Dienstleistungssektor
8
Service industry
8
Supply Chain Management
8
Dienstleistungsmanagement
7
Service management
7
Customer satisfaction
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Production management
6
Service quality
6
Management
5
Beziehungsmarketing
4
Dienstleistung
4
Konsumentenverhalten
4
Organisationsentwicklung
4
Produktionswirtschaft
4
Relationship marketing
4
Services
4
USA
4
Customer service
3
Dienstleistungsmarketing
3
Kundenservice
3
Produktgestaltung
3
Produktion
3
Produktionsorganisation
3
Research
3
Services marketing
3
United States
3
Absatz
2
Consumer psychology
2
Controlling
2
Dienstleistungsbetrieb
2
more ...
less ...
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Aufsatz im Buch
1
Book section
1
Reprint
1
Language
All
English
4
Author
All
Chase, Richard B.
2
Cunningham, Lawrence F.
2
Dasu, Sriram
2
Gerlach, James
2
Harper, Michael D.
2
Kellogg, Deborah L.
2
Published in...
All
Information systems and new applications in the service sector : models and methods
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
Journal of service management
1
MIT sloan management review
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Perceived risk for multiple services in the consumer buying cycle
Cunningham, Lawrence F.
;
Gerlach, James
;
Harper, Michael D.
- In:
International journal of information systems in the …
1
(
2009
)
4
,
pp. 33-49
Persistent link: https://www.econbiz.de/10003900375
Saved in:
2
Perceived risk for multiple services in the consumer buying cycle
Cunningham, Lawrence F.
;
Gerlach, James
;
Harper, Michael D.
- In:
Information systems and new applications in the service …
,
(pp. 309-323)
.
2011
Persistent link: https://www.econbiz.de/10009124068
Saved in:
3
Experience psychology : a proposed new subfield of service management
Chase, Richard B.
;
Dasu, Sriram
- In:
Journal of service management
25
(
2014
)
5
,
pp. 574-577
Persistent link: https://www.econbiz.de/10010426063
Saved in:
4
Designing the soft side of customer service
Dasu, Sriram
;
Chase, Richard B.
- In:
MIT sloan management review
52
(
2010/11
)
1
,
pp. 33-39
Persistent link: https://www.econbiz.de/10008859295
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
