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Consumer behaviour
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Zhang, Lu
39
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14
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8
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7
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International journal of hospitality management
12
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5
Journal of business research : JBR
3
International journal of contemporary hospitality management
2
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2
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ECONIS (ZBW)
39
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1
How effective are your CSR messages? : the moderating role of processing fluency and construal level
Zhang, Lu
- In:
International journal of hospitality management
41
(
2014
),
pp. 56-62
Persistent link: https://www.econbiz.de/10010403105
Saved in:
2
Online reviews : the impact of power and incidental similarity
Zhang, Lu
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 633-651
Persistent link: https://www.econbiz.de/10011349955
Saved in:
3
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
4
Electronic consumer-to-consumer interaction (eCCI) post a service failure : the psychological power of need for approval
Wei, Wei
;
Zhang, Lu
;
Rathjens, Bobbie
;
McGinley, Sean
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
7
,
pp. 1212-1225
Persistent link: https://www.econbiz.de/10015192436
Saved in:
5
When social media influencer endorsement backfires : unpacking fallout from explicit endorsements across brand equity levels
Rathjens, Bobbie
;
Wu, Aili
;
Zhang, Lu
;
Wei, Wei
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
8
,
pp. 1467-1480
Persistent link: https://www.econbiz.de/10015192873
Saved in:
6
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
7
Unconditioned superstition and sports bar fans
Hanks, Lydia
;
Zhang, Lu
;
McGinley, Sean
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 113-131
Persistent link: https://www.econbiz.de/10011453979
Saved in:
8
The effect of customization and gender on customers' attitude
Wolf, Alana
;
Zhang, Lu
- In:
International journal of hospitality management
56
(
2016
),
pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
Saved in:
9
An examination of corporate social responsibility and processing fluency in a service context
Zhang, Lu
;
Mattila, Anna S.
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 103-111
Persistent link: https://www.econbiz.de/10011343390
Saved in:
10
What you get is not what you saw : exploring the impacts of misleading hotel website photos
Kuo, Pei-Jou
;
Zhang, Lu
;
Cranage, David A.
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1301-1319
Persistent link: https://www.econbiz.de/10011403354
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