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The role of stated intentions in new product purchase forecasting

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An econometric study of the residential demand for non-listed, non-published and special non-published services

Hsiao, Cheng; Chen, J. S.; Gan, Li; Williamson, R. B. - In: Annals of economics and finance 2 (2001) 1, pp. 165-185

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Green practices and customer evaluations of the service experience : the moderating roles of external environmental factors and firm characteristics

Jiang, Wei; Wang, Liwen; Zhou, Kevin Zheng - In: Journal of business ethics : JBE 183 (2023) 1, pp. 237-253

Given that services differ from goods in terms of intangibility, heterogeneity, and inseparability, customers may evaluate green services differently from how they evaluate green goods. Previous research has investigated customers’ perceptions and purchase decisions regarding green products....

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Effect of linguistic disfluency on consumer satisfaction : evidence from an online knowledge payment platform

Zhang, Jin; Li, Xinrui; Zhang, Jilong; Wang, Liye - In: Information & management : the internat. journal of … 60 (2023) 1, pp. 1-12

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The downside of artificial intelligence (AI) in green choices : how AI recommender systems decrease green consumption

Wang, Kai; Lu, Lin; Fang, Junyi; Xing, Yiwei; Tong, Zelin; … - In: Managerial and decision economics : MDE ; the … 44 (2023) 6, pp. 3346-3353

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Effective destination user-generated advertising : matching effect between goal framing and self-esteem

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Examining the energizing effects of humor : the influence of humor on persistence behavior

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How do you really feel? : effect of leaders' perceived emotional sincerity on followers' trust

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Robot service failure : the double-edged sword effect of emotional labor in service recovery

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