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~subject:"Consumer behaviour"
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Consumer behaviour
Supply chain
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Lieferkette
30
Lieferantenmanagement
15
Supplier relationship management
15
Supply chain agility
8
Flexibility
6
Flexibilität
6
Supply chain management
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B-to-B-Marketing
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Business-to-business marketing
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Customer satisfaction
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Agility
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Beziehungsmarketing
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Customer value
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Demand management
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Flexible manufacturing system
4
Flexibles Fertigungssystem
4
Kundenzufriedenheit
4
Logistics
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Logistik
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Relationship marketing
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Ambidexterity
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Confidence
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Coping strategy
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Coping-Strategie
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Environmental uncertainty
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Firm performance
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Konsumentenverhalten
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Kundenwert
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Logistics provider
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Logistikunternehmen
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Marketing management
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Marketingmanagement
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Product returns
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Relational capability
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Risk management
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Trust
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Unternehmenserfolg
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Gligor, David M.
3
Russo, Ivan
2
Autry, Chad W.
1
Cobelli, Nicola
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Confente, Ilenia
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Confete, Ilenia
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Maloni, Michael J.
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Journal of business logistics
1
Journal of business research : JBR
1
The journal of business & industrial marketing
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ECONIS (ZBW)
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To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
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2
The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
Saved in:
3
More is not always better : the impact of value co-creation fit on B2B and B2C customer satisfaction
Gligor, David M.
;
Maloni, Michael J.
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 209-237
Persistent link: https://www.econbiz.de/10013347430
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