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Liu, Bingsheng; Zhai, Yu; Li, Yan; Li, Ling; Wu, Guobin; … - In: Public performance & management review 46 (2023) 6, pp. 1413-1441

Persistent link: https://www.econbiz.de/10014414134

The impact of artificial intelligence technology stimuli on smart customer experience and the moderating effect of technology readiness

Gao, Jingyan; Ren, Lina; Yang, Yang; Zhang, Duo; Li, Lan - In: International journal of emerging markets 17 (2022) 4, pp. 1123-1142

Persistent link: https://www.econbiz.de/10013363162

History Matters : The Impact of Online Customer Reviews Across Product Generations

Li, Linyi; Gopinath, Shyam; Carson, Stephen - 2021

We examine how online customer reviews for one generation of a product affect sales of another generation in the same product series. The main intriguing result is that previous generation valence has a positive impact on current generation sales; however, current generation valence has a...

Persistent link: https://www.econbiz.de/10013227657

Service attribute prioritization based on the marginal utility of attribute performance

Pan, Mengqiang; Li, Nao; Law, Rob; Huang, Xiankai; … - In: International journal of hospitality management 114 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10014440006

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Persistent link: https://www.econbiz.de/10010188922

An empirical study on the influence of economy hotel website quality on online booking intentions

Li, Li; Peng, Maojuan; Jiang, Nan; Law, Rob - In: International journal of hospitality management 63 (2017), pp. 1-10

Persistent link: https://www.econbiz.de/10011705747

The relationship between AI stimuli and customer stickiness, and the roles of social presence and customer traits

Li, Gang; Zhao, Zhihuang; Li, Lan; Li, Yuanbo; Zhu, Mengjiao - In: Journal of research in interactive marketing : … 18 (2024) 1, pp. 38-53

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Disembedded consumption increases perceived justice

Li, Lulu; Qian, Yue; Sun, Yixia - In: Psychology & marketing 40 (2023) 6, pp. 1061-1073

Persistent link: https://www.econbiz.de/10014291728

On the concavity of consumption function under habit formation

Liu, Haoyu; Li, Lun - In: Journal of mathematical economics 106 (2023), pp. 1-20

Persistent link: https://www.econbiz.de/10014305938