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The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes; Chebat, Jean-Charles - In: Journal of business research : JBR 67 (2014) 6, pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
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The effects of mall renovation on shopping values, satisfaction and spending behaviour
Chebat, Jean-Charles; Michon, Richard; Haj-Salem, Narjes; … - In: Journal of retailing and consumer services 21 (2014) 4, pp. 610-618
Persistent link: https://www.econbiz.de/10010388517
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Why male and female shoppers do not see mall loyalty through the same lens? : the mediating role of self-congruity
Haj-Salem, Narjes; Chebat, Jean-Charles; Michon, Richard; … - In: Journal of business research : JBR 69 (2016) 3, pp. 1219-1227
Persistent link: https://www.econbiz.de/10011440315
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Why shopping pals make malls different?
Chebat, Jean-Charles; Haj-Salem, Narjes; Oliveira, Sandra - In: Journal of retailing and consumer services 21 (2014) 2, pp. 77-85
Persistent link: https://www.econbiz.de/10010338632
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How fashion cewebrity influences customer engagement behavior in emerging economy? : social network influence as moderator
Raza, Ali; Ishaq, Muhammad Ishtiaq; Khan, Ayesha; … - In: Journal of retailing and consumer services 74 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014342187
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How anticipated pride and guilt influence green consumption in the Middle East : the moderating role of environmental consciousness
Haj-Salem, Narjes; Ishaq, Muhammad Ishtiaq; Raza, Ali - In: Journal of retailing and consumer services 68 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013366352
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Gamification in financial service apps to enhance customer experience and engagement
Raza, Ali; Rehmat, Sana; Ishaq, Muhammad Ishtiaq; … - In: Journal of consumer behaviour 23 (2024) 4, pp. 1653-1670
Persistent link: https://www.econbiz.de/10014633732
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Consumers' inferences : self-deception and self-efficacy
Chebat, Jean-Charles - In: Journal of global scholars of marketing science : … 28 (2018) 3, pp. 248-256
Persistent link: https://www.econbiz.de/10011892172
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Reinventing the branch : an empirical assessment of banking strategies to environmental differentiation
Allard, Thomas; Babin, Barry; Chebat, Jean-Charles; … - In: Journal of retailing and consumer services 16 (2009) 6, pp. 442-450
Persistent link: https://www.econbiz.de/10003906172
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Does a companion always enhance the shopping experience?
Borges, Adilson; Chebat, Jean-Charles; Babin, Barry J. - In: Journal of retailing and consumer services 17 (2010) 4, pp. 294-299
Persistent link: https://www.econbiz.de/10003989692