//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A quality-based customer servi...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Quality management
12
Service quality
12
Dienstleistungsqualität
11
Qualitätsmanagement
11
Customer satisfaction
9
Kundenzufriedenheit
9
Gesundheitswesen
5
Health care system
5
Gesundheitsversorgung
4
Health care
4
Kano model
4
Konsumentenverhalten
4
Measurement
4
Messung
4
Bibliometrics
3
Bibliometrie
3
Brazil
3
Dienstleistungssektor
3
Fuzzy sets
3
Fuzzy-Set-Theorie
3
KMU
3
Online retailing
3
Online-Handel
3
SME
3
Service industry
3
Services
3
Sustainability
3
Benchmarking and comparative information
2
Benefits
2
Beziehungsmarketing
2
Brasilien
2
Business strategy
2
Cluster analysis
2
Clusteranalyse
2
Competitive strategy
2
Einführung
2
Fuzzy number
2
Health competitiveness
2
ISO 9001:2015
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Melo, Fagner José Coutinho de
3
Albuquerque, André Philippi Gonzaga de
2
Guimaraes Junior, Djalma Silva
2
Medeiros, Denise Dumke de
2
Guimarães Junior, Djalma
1
Nascimento, Ademir Macedo
1
Oenning, Eduardo José
1
Oliveira, Lucas Ambrósio Bezerra de
1
Sobral, Eryka Fernanda Miranda
1
more ...
less ...
Published in...
All
International journal of services and operations management : IJSOM
2
International journal of business innovation and research : IJBIR
1
Journal of food products marketing
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Determinants of service quality in the COVID-19 times : an analysis of online shopping in Brazil
Albuquerque, André Philippi Gonzaga de
;
Melo, Fagner …
- In:
International journal of services and operations …
46
(
2023
)
3
,
pp. 429-447
Persistent link: https://www.econbiz.de/10014430316
Saved in:
2
Determining factors of the shopping experience : a view of Instagram users
Guimaraes Junior, Djalma Silva
;
Nascimento, Ademir Macedo
; …
- In:
International journal of business innovation and …
34
(
2024
)
4
,
pp. 520-534
Persistent link: https://www.econbiz.de/10015062935
Saved in:
3
Development of loyalty through innovation perceived in services
Guimaraes Junior, Djalma Silva
;
Melo, Fagner José …
- In:
International journal of services and operations …
43
(
2022
)
4
,
pp. 460-484
Persistent link: https://www.econbiz.de/10014226777
Saved in:
4
Brazilian consumer preferences for processed tomato packaging using conjoint analysis
Oenning, Eduardo José
;
Guimarães Junior, Djalma
; …
- In:
Journal of food products marketing
24
(
2018
)
6
,
pp. 724-744
Persistent link: https://www.econbiz.de/10011965067
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->