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Who will be your next customer : a machine learning approach to customer return visits in airline services
Hwang, Syjung; Kim, Jina; Park, Eunil; Kwon, Sang Jib - In: Journal of business research : JBR 121 (2020), pp. 121-126
Persistent link: https://www.econbiz.de/10012417330
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A deep hybrid learning model for customer repurchase behavior
Kim, Jina; Ji, HongGeun; Oh, Soyoung; Hwang, Syjung; … - In: Journal of retailing and consumer services 59 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012433833
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Determinants of customer brand loyalty in the retail industry : a comparison between national and private brands in South Korea
Hwang, Syjung; Lee, Minyoung; Park, Eunil; Pobil, Angel … - In: Journal of retailing and consumer services 63 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012665885
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Text analysis of online customer reviews for products in the FCB quadrants : procedure, outcomes, and implications
Kim, Taeyong; Hwang, Seungsoo; Kim, Minkyung - In: Journal of business research : JBR 150 (2022), pp. 676-689
Persistent link: https://www.econbiz.de/10013365829
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The 1-in-X effect in perceptions of risk likelihood differences
Suk, Kwanho; Hwang, Sanyoung; Jeong, Yunjoo - In: Organizational behavior and human decision processes : … 170 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013256025