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The impact of photo verification service on sales performance in the peer-to-peer economy : moderating role of customer uncertainty
Ma, Shuang; Cui, Xuebin; Xiao, Xiaohong; Zhao, Xiaonan - In: Journal of business research : JBR 142 (2022), pp. 45-55
Persistent link: https://www.econbiz.de/10013168103
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Tourists' visual attention and stress intensity in nature-based tourism destinations : an eye-tracking study during the COVID-19 pandemic
Li, Peizhe; Xiao, Xiao; Jordan, Evan - In: Journal of travel research : a quarterly publication of … 62 (2023) 8, pp. 1667-1684
Persistent link: https://www.econbiz.de/10014384375
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Connecting tourists to musical destinations : the role of musical geographical imagination and aesthetic responses in music tourism
Zhuang, Min; Zhang, Honglei; Li, Peizhe; Shen, Caiyun; … - In: Tourism management : research, policies, practice 98 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014304546
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Reductions in customer commitment : an empirical study on pure downgrade versus hybrid downgrade
Zhou, Chenxi; Lin, Liming; Guo, Zhaoyang; Jiang, Juncai - In: Journal of service research 27 (2024) 3, pp. 432-449
Persistent link: https://www.econbiz.de/10014580530
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Failure to maintain customers : antecedents and consequences of service downgrades
Lin, Liming; Guo, Zhaoyang; Zhou, Chenxi - In: Journal of service theory and practice 33 (2023) 3, pp. 387-411
Persistent link: https://www.econbiz.de/10014302342