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A closer look at customer experience with bundle telecommunication services and its impacts on satisfaction and switching intention

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Influence of sensory stimuli on brand experience, brand equity and purchase intention

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Complaint behaviour by third parties : exploring service quality, customer satisfaction and word-of-mouth in health clubs

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Determinants of consumer inention to use online gambling services : an empirical study of the Portuguese market

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The role of consumers in the adoption of R-strategies : a review and research agenda

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The circular economy is increasingly being considered as a potential model to replace the prevailing end-of-life approach by establishing a closed-loop flow. The importance of different supply chain (SC) actors in this process has been recognized as a critical aspect of the development of...

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Circular economy and sustainability in luxury fashion consumer behavior : a review and research agenda

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