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~subject:"Consumer behaviour"
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Consumer behaviour
Multinationales Unternehmen
22
Transnational corporation
22
Foreign investment
12
Emerging economies
11
Schwellenländer
11
Auslandsinvestition
10
Konsumentenverhalten
10
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Dienstleistungsqualität
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7
Innovationsmanagement
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Service quality
7
South Korea
7
Südkorea
7
USA
7
Learning organization
6
Lernende Organisation
6
United States
6
Customer satisfaction
5
Führungskräfte
5
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Welt
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Asien
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English
10
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Sharma, Piyush
6
Kim, Changsu
4
Zhan, Wu
4
Chen, Ke
2
Chung, Cindy
2
Erramilli, M. Krishna
2
Kim, Jongheon
2
Shin, Namchul
2
Sivakumaran, Bharadhwaj
2
Chen, Jianxun
1
Galliers, Robert
1
Jin, Ming-hua
1
Ryoo, Joo-han
1
Su, Yong
1
Wang, Tao
1
Yang, Kyung Hoon
1
Zhao, Weihong
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Electronic commerce research and applications
2
The journal of services marketing
2
E-commerce trends for organizational advancement : new applications and methods
1
Handbook of research on Asian business
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
Journal of business research : JBR
1
Journal of electronic commerce research : JECR
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Journal of retailing and consumer services
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ECONIS (ZBW)
10
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1
Challenges of marketing to Asian consumers : exploring the influence of different cultures, life styles and values on consumer behaviour in Asia
Sharma, Piyush
;
Chung, Cindy
;
Erramilli, M. Krishna
; …
- In:
Handbook of research on Asian business
,
(pp. 125-143)
.
2007
Persistent link: https://www.econbiz.de/10003401229
Saved in:
2
Consumer ambivalence toward contraception : towards an integrative framework
Sharma, Piyush
;
Erramilli, M. Krishna
;
Chung, Cindy
; …
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
2
,
pp. 95-117
Persistent link: https://www.econbiz.de/10011375963
Saved in:
3
An empirical study on the integrated framework of E-CRM in online shopping : evaluating the relationships among perceived value, satisfaction, and trust based on customers’ perspectives
Kim, Changsu
;
Zhao, Weihong
;
Yang, Kyung Hoon
- In:
E-commerce trends for organizational advancement : new …
,
(pp. 136-150)
.
2010
Persistent link: https://www.econbiz.de/10003917829
Saved in:
4
User perception of the quality, value, and utility of user-generated content
Kim, Changsu
;
Jin, Ming-hua
;
Kim, Jongheon
;
Shin, Namchul
- In:
Journal of electronic commerce research : JECR
13
(
2012
)
4
,
pp. 305-319
Persistent link: https://www.econbiz.de/10009728078
Saved in:
5
An empirical study of customers’ perceptions of security and trust in e-payment systems
Kim, Changsu
;
Wang, Tao
- In:
Electronic commerce research and applications
9
(
2010
)
1/6
,
pp. 84-95
Persistent link: https://www.econbiz.de/10008933162
Saved in:
6
Factors influencing Internet shopping value and customer repurchase intention
Kim, Changsu
;
Galliers, Robert
;
Shin, Namchul
;
Ryoo, Joo-han
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 374-387
Persistent link: https://www.econbiz.de/10009730230
Saved in:
7
Role of downward versus upward social comparison in service recovery : testing a mediated moderation model with two empirical studies
Chen, Ke
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014372531
Saved in:
8
Role of personal cultural orientations in intercultural service encounters
Sharma, Piyush
;
Zhan, Wu
;
Su, Yong
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 223-237
Persistent link: https://www.econbiz.de/10011487075
Saved in:
9
Consumer ethnocentrism vs. intercultural competence as moderators in intercultural service encounters
Sharma, Piyush
;
Zhan, Wu
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 93-102
Persistent link: https://www.econbiz.de/10011343392
Saved in:
10
When in Rome! : complaint contagion effect in multi-actor service ecosystems
Chen, Ke
;
Chen, Jianxun
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of business research : JBR
121
(
2020
),
pp. 628-641
Persistent link: https://www.econbiz.de/10012417383
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