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Customer integration
Beziehungsmarketing
11
Relationship marketing
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Servitization
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9
Leistungsbündel
9
Consumer behaviour
7
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Business-to-business marketing
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Customer satisfaction
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United Kingdom
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Customer feedback
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Customer value
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Großbritannien
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Innovation
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Kundenwert
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Lieferantenmanagement
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Resource-based view
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Ressourcenorientierter Ansatz
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Supplier relationship management
4
Transformative service research
4
Business network
3
Dienstleistungsinnovation
3
Dienstleistungsqualität
3
Dienstleistungssektor
3
Dynamische Kompetenzen
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Innovation management
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Innovationsmanagement
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Burton, Jamie
3
Abboud, Liliane
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Baines, Tim
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Bruce, Helen L.
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Gruber, Thorsten
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Medway, Dominic
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Raddats, Chris
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Story, Vicky M.
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European journal of marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service research : JSR
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ECONIS (ZBW)
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Tensions in value spaces : the organizational buying center and advanced services
Zolkiewski, Judy
;
Story, Vicky M.
;
Burton, Jamie
; …
- In:
Industrial marketing management : the international …
114
(
2023
),
pp. 196-210
Persistent link: https://www.econbiz.de/10014433458
Saved in:
2
Analyzing customer experience feedback using text mining : a linguistics-based approach
Ordenes, Francisco Villarroel
;
Theodoulidis, Babis
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 278-295
Persistent link: https://www.econbiz.de/10010393230
Saved in:
3
I can't always get what I want : low power, service customer (dis)engagement and wellbeing
Abboud, Liliane
;
Bruce, Helen L.
;
Burton, Jamie
- In:
European journal of marketing
57
(
2023
)
10
,
pp. 2713-2736
Persistent link: https://www.econbiz.de/10014448576
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